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Spirit Airlines review: Fraud charges to my account totally over $6000

Nancy Palmer of Carmel, US

May 30, 2024 10:21 am EDT

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I have fraudulent charges from August and September of 2023. I have talked to multiple people, have sent emails and regular mail explaining my situation. They have agreed that they are fraudulent as they can see that the charges were made in my name, then cancelled and refunded in someone else's name! In February 2024 I was told that Guest Relations would look into my situation. I have sent them bank statements with the fraud charges. I haven't heard anything from them since February, almost 4 months ago.

Claimed loss: $6,000

Desired outcome: refund of$6,000

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I have reached out multiple times and have been ignored. There are over $6,000 in fraudulent charges on my account from Spirit Airlines. I am extremely dissatisfied with them. My review and experience with Spirit Airlines would be no stars.

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customersupport@spirit.com

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2800 Executive Way, Miramar, Florida, 33025, United States

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