Menu
Categories
Write a review
File a complaint
Sign Up
Write a review
File a complaint
CB Airlines and Air Travel SpiceJet Spicejet's ruthless, illegal conduct and worst customer care
SpiceJet

SpiceJet review: Spicejet's ruthless, illegal conduct and worst customer care

R
Author of the review
4:10 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I recently booked a ticket from Chennai to Delhi on 6th September 2023. But, sadly I had to encounter the worst experience with Spicejet, where I was denied onboarding on a mere request of writing only 2 words on the excess baggage receipt - "Laptop Bag" after payment of the excess baggage charges for the laptop bag that I was carrying. Such conduct from Spicejet is very unprofessional and dissatisfactory. When a customer pays the ticket price, he owns the right to travel through the flight and taking away this right is illegal in all terms. I can not understand if there is a policy of spicejet to charge amounts for a laptop bag, what made the team cancel my onboarding on the request of adding these 2 words - "Laptop Bag" on the excess baggage charge payment receipt.

To my utmost surprise, when I raised this with Spicejet's escalation points, they are saying that I have only refused to travel and they did not deny onboarding. This is completely false, as any sensible person can vouch for it - if I would have to refuse travel I would not have even paid the excess baggage charges in the first instance. This is a pure betrayal from spicejet. Atleast, they should have the guts to accept what they did.

I then also went to google to check on the reviews of Spicejet where I found that many customers faced the similar issue where they were denied onboarding by Spicejet staff and then Spicejet later took their steps back to say they did not deny the onboarding.

Because of them I was left helpless but to book another flight late in that day. I had to reach Delhi urgently but because of Spicejet staff, this was unduly delayed. They have even refused to refund the ticket price.

Hoping for a justice!

More
Send message
Copy link
Report
0 comments
Add a comment

More SpiceJet reviews & complaints

SpiceJet - Cheating customers for refund 5
SpiceJet - Not allowed to Board the flight 5
SpiceJet - call from hr of Spicejet airways Neha Malik for job of ticketing executive
SpiceJet - Refund of cancelation
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
SpiceJet - Spicejet consigns flight safety to the dustbin - overloads domestic flight SG 103 Delhi to Mumbai on 2nd June 2010
SpiceJet - misbehaving of ground staff at mumbai international airport 1
SpiceJet - baggage damage
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
SpiceJet - retan for my money 1
SpiceJet - cancellin of ticket
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
SpiceJet - Fraud and scam 1
View all SpiceJet reviews and complaints

  1. SpiceJet Contacts

  2. SpiceJet phone numbers
    +1 (416) 323-9898
    Click up if you have successfully reached SpiceJet by calling +1 (416) 323-9898 phone number 0 0 users reported that they have successfully reached SpiceJet by calling +1 (416) 323-9898 phone number Click down if you have unsuccessfully reached SpiceJet by calling +1 (416) 323-9898 phone number 0 0 users reported that they have UNsuccessfully reached SpiceJet by calling +1 (416) 323-9898 phone number
    Canada, Toronto
    +1 (905) 671-8400
    Click up if you have successfully reached SpiceJet by calling +1 (905) 671-8400 phone number 0 0 users reported that they have successfully reached SpiceJet by calling +1 (905) 671-8400 phone number Click down if you have unsuccessfully reached SpiceJet by calling +1 (905) 671-8400 phone number 0 0 users reported that they have UNsuccessfully reached SpiceJet by calling +1 (905) 671-8400 phone number
    Canada, Mississauga
    +61 130 088 9195
    Click up if you have successfully reached SpiceJet by calling +61 130 088 9195 phone number 1 1 users reported that they have successfully reached SpiceJet by calling +61 130 088 9195 phone number Click down if you have unsuccessfully reached SpiceJet by calling +61 130 088 9195 phone number 0 0 users reported that they have UNsuccessfully reached SpiceJet by calling +61 130 088 9195 phone number
    100%
    Confidence score
    Australia & New Zealand
    +93 795 484 848
    Click up if you have successfully reached SpiceJet by calling +93 795 484 848 phone number 2 2 users reported that they have successfully reached SpiceJet by calling +93 795 484 848 phone number Click down if you have unsuccessfully reached SpiceJet by calling +93 795 484 848 phone number 0 0 users reported that they have UNsuccessfully reached SpiceJet by calling +93 795 484 848 phone number
    100%
    Confidence score
    Afghanistan
    +93 795 494 949
    Click up if you have successfully reached SpiceJet by calling +93 795 494 949 phone number 1 1 users reported that they have successfully reached SpiceJet by calling +93 795 494 949 phone number Click down if you have unsuccessfully reached SpiceJet by calling +93 795 494 949 phone number 0 0 users reported that they have UNsuccessfully reached SpiceJet by calling +93 795 494 949 phone number
    100%
    Confidence score
    Afghanistan
    +88 29 891 289
    Click up if you have successfully reached SpiceJet by calling +88 29 891 289 phone number 1 1 users reported that they have successfully reached SpiceJet by calling +88 29 891 289 phone number Click down if you have unsuccessfully reached SpiceJet by calling +88 29 891 289 phone number 0 0 users reported that they have UNsuccessfully reached SpiceJet by calling +88 29 891 289 phone number
    100%
    Confidence score
    Bangladesh
    +88 29 890 624
    Click up if you have successfully reached SpiceJet by calling +88 29 890 624 phone number 1 1 users reported that they have successfully reached SpiceJet by calling +88 29 890 624 phone number Click down if you have unsuccessfully reached SpiceJet by calling +88 29 890 624 phone number 0 0 users reported that they have UNsuccessfully reached SpiceJet by calling +88 29 890 624 phone number
    100%
    Confidence score
    Bangladesh
    +965 22 465 360
    Click up if you have successfully reached SpiceJet by calling +965 22 465 360 phone number 1 1 users reported that they have successfully reached SpiceJet by calling +965 22 465 360 phone number Click down if you have unsuccessfully reached SpiceJet by calling +965 22 465 360 phone number 0 0 users reported that they have UNsuccessfully reached SpiceJet by calling +965 22 465 360 phone number
    100%
    Confidence score
    Kuwait
    +965 22 461 538
    Click up if you have successfully reached SpiceJet by calling +965 22 461 538 phone number 1 1 users reported that they have successfully reached SpiceJet by calling +965 22 461 538 phone number Click down if you have unsuccessfully reached SpiceJet by calling +965 22 461 538 phone number 0 0 users reported that they have UNsuccessfully reached SpiceJet by calling +965 22 461 538 phone number
    100%
    Confidence score
    Kuwait
    +965 23 925 093
    Click up if you have successfully reached SpiceJet by calling +965 23 925 093 phone number 1 1 users reported that they have successfully reached SpiceJet by calling +965 23 925 093 phone number Click down if you have unsuccessfully reached SpiceJet by calling +965 23 925 093 phone number 0 0 users reported that they have UNsuccessfully reached SpiceJet by calling +965 23 925 093 phone number
    100%
    Confidence score
    Kuwait
    +960 332 3069
    Click up if you have successfully reached SpiceJet by calling +960 332 3069 phone number 1 1 users reported that they have successfully reached SpiceJet by calling +960 332 3069 phone number Click down if you have unsuccessfully reached SpiceJet by calling +960 332 3069 phone number 0 0 users reported that they have UNsuccessfully reached SpiceJet by calling +960 332 3069 phone number
    100%
    Confidence score
    Maldives
    +977 14 446 340
    Click up if you have successfully reached SpiceJet by calling +977 14 446 340 phone number 1 1 users reported that they have successfully reached SpiceJet by calling +977 14 446 340 phone number Click down if you have unsuccessfully reached SpiceJet by calling +977 14 446 340 phone number 0 0 users reported that they have UNsuccessfully reached SpiceJet by calling +977 14 446 340 phone number
    100%
    Confidence score
    Nepal
    +968 24 760 595
    Click up if you have successfully reached SpiceJet by calling +968 24 760 595 phone number 1 1 users reported that they have successfully reached SpiceJet by calling +968 24 760 595 phone number Click down if you have unsuccessfully reached SpiceJet by calling +968 24 760 595 phone number 0 0 users reported that they have UNsuccessfully reached SpiceJet by calling +968 24 760 595 phone number
    100%
    Confidence score
    Oman
    +974 40 360 602
    Click up if you have successfully reached SpiceJet by calling +974 40 360 602 phone number 1 1 users reported that they have successfully reached SpiceJet by calling +974 40 360 602 phone number Click down if you have unsuccessfully reached SpiceJet by calling +974 40 360 602 phone number 0 0 users reported that they have UNsuccessfully reached SpiceJet by calling +974 40 360 602 phone number
    100%
    Confidence score
    Qatar
    +974 44 452 276
    Click up if you have successfully reached SpiceJet by calling +974 44 452 276 phone number 1 1 users reported that they have successfully reached SpiceJet by calling +974 44 452 276 phone number Click down if you have unsuccessfully reached SpiceJet by calling +974 44 452 276 phone number 0 0 users reported that they have UNsuccessfully reached SpiceJet by calling +974 44 452 276 phone number
    100%
    Confidence score
    Qatar
    +94 479 0300
    Click up if you have successfully reached SpiceJet by calling +94 479 0300 phone number 2 2 users reported that they have successfully reached SpiceJet by calling +94 479 0300 phone number Click down if you have unsuccessfully reached SpiceJet by calling +94 479 0300 phone number 0 0 users reported that they have UNsuccessfully reached SpiceJet by calling +94 479 0300 phone number
    100%
    Confidence score
    Sri Lanka
    +66 22 779 000
    Click up if you have successfully reached SpiceJet by calling +66 22 779 000 phone number 1 1 users reported that they have successfully reached SpiceJet by calling +66 22 779 000 phone number Click down if you have unsuccessfully reached SpiceJet by calling +66 22 779 000 phone number 0 0 users reported that they have UNsuccessfully reached SpiceJet by calling +66 22 779 000 phone number
    100%
    Confidence score
    Thailand
    +971 43 965 186
    Click up if you have successfully reached SpiceJet by calling +971 43 965 186 phone number 1 1 users reported that they have successfully reached SpiceJet by calling +971 43 965 186 phone number Click down if you have unsuccessfully reached SpiceJet by calling +971 43 965 186 phone number 0 0 users reported that they have UNsuccessfully reached SpiceJet by calling +971 43 965 186 phone number
    100%
    Confidence score
    UAE, Dubai
    +971 65 505 853
    Click up if you have successfully reached SpiceJet by calling +971 65 505 853 phone number 1 1 users reported that they have successfully reached SpiceJet by calling +971 65 505 853 phone number Click down if you have unsuccessfully reached SpiceJet by calling +971 65 505 853 phone number 0 0 users reported that they have UNsuccessfully reached SpiceJet by calling +971 65 505 853 phone number
    100%
    Confidence score
    UAE, Sharjah
    +971 26 770 678
    Click up if you have successfully reached SpiceJet by calling +971 26 770 678 phone number 1 1 users reported that they have successfully reached SpiceJet by calling +971 26 770 678 phone number Click down if you have unsuccessfully reached SpiceJet by calling +971 26 770 678 phone number 0 0 users reported that they have UNsuccessfully reached SpiceJet by calling +971 26 770 678 phone number
    100%
    Confidence score
    UAE, Abu Dhabi
    +971 26 760 900
    Click up if you have successfully reached SpiceJet by calling +971 26 760 900 phone number 1 1 users reported that they have successfully reached SpiceJet by calling +971 26 760 900 phone number Click down if you have unsuccessfully reached SpiceJet by calling +971 26 760 900 phone number 0 0 users reported that they have UNsuccessfully reached SpiceJet by calling +971 26 760 900 phone number
    100%
    Confidence score
    UAE, Abu Dhabi
    +91 987 180 3333
    Click up if you have successfully reached SpiceJet by calling +91 987 180 3333 phone number 2 2 users reported that they have successfully reached SpiceJet by calling +91 987 180 3333 phone number Click down if you have unsuccessfully reached SpiceJet by calling +91 987 180 3333 phone number 1 1 users reported that they have UNsuccessfully reached SpiceJet by calling +91 987 180 3333 phone number
    33%
    Confidence score
    India, Reservations
    +91 965 400 3333
    Click up if you have successfully reached SpiceJet by calling +91 965 400 3333 phone number 3 3 users reported that they have successfully reached SpiceJet by calling +91 965 400 3333 phone number Click down if you have unsuccessfully reached SpiceJet by calling +91 965 400 3333 phone number 0 0 users reported that they have UNsuccessfully reached SpiceJet by calling +91 965 400 3333 phone number
    100%
    Confidence score
    India, Reservations
    +88 184 402 7481
    Click up if you have successfully reached SpiceJet by calling +88 184 402 7481 phone number 1 1 users reported that they have successfully reached SpiceJet by calling +88 184 402 7481 phone number Click down if you have unsuccessfully reached SpiceJet by calling +88 184 402 7481 phone number 0 0 users reported that they have UNsuccessfully reached SpiceJet by calling +88 184 402 7481 phone number
    100%
    Confidence score
    Bangladesh
    More phone numbers
  3. SpiceJet emails
  4. SpiceJet address
    319, Udyog Vihar, Phase IV, Gurgaon, Haryana, 122016, India
  5. SpiceJet social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 14, 2025
  7. View all SpiceJet contacts
SpiceJet Category
SpiceJet is ranked 88 among 218 companies in the Airlines and Air Travel category
#86 Air Miles Rewards Program Air Miles Rewards Program #87 Toronto Pearson International Airport Toronto Pearson International Airport #88 SpiceJet SpiceJet #89 Sun Country Airlines Sun Country Airlines #90 Stansted Airport Stansted Airport
SpiceJet Alternatives
Tap Portugal 22 reviews JetBlue Airways 403 reviews Air Arabia 223 reviews Oojo.com 34 reviews Aer Lingus Group 27 reviews