Spencer's – Page 3

I have been shopping at Spencer's since they opened at Lansdowne Mall, and have always had issues with the products they sell breaking within the first few days, or uses. I have been a great and loyal customer, having spent well over $3000 there in the past year. Yet any time I try to return something, even if I have the receipt, there is a new excuse to why they can't do the return, or help me in ANY way. My last shop (April 8th), I bought what I wanted, when I got home this time I decided to check over the quality of my products. 2 of them were ALREADY broken! Meaning the store sold me 2 broken products! I'm now sick of this, as they not only won't do anything to solve their mistakes, but they blame you and take no responsibility. I kept the copy of my receipt to try to get a refund, but seeing as they haven't refunded me the past 4 times I went in with my receipt I don't see them helping this time. I'd like to get a full refund for the products that I just bought and have the receipt, and I'd like to be able to take in all the other products they have denied to return for me for a full or at least partial refund. I have no pictures or documents to provide at this time as this was not sent from my computer, but can be reached at email address lauren.[protected]@hotmail.com to provide anything needed. I do have pictures of the broken pieces of my products, as well as a picture of the receipt from the 8th. Thanks.

I purchased small gift for my friend from the company www.spencersonline.com. It was the worst experience and services I have ever seen before. I didn’t get any info that my order has been sent and when I could get it. I contacted the online chat agent, but he told me that he would provide further info only after he would check the info about me and order. After that it showed that this guy was online, but he hasn’t replied to my emails and messages. I won’t deal with them again, and I hope my review will help other people as well.