The complaint has been investigated and resolved to the customer’s satisfaction.
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They didn't provide any info regarding your order
I purchased small gift for my friend from the company www.spencersonline.com. It was the worst experience and services I have ever seen before. I didn’t get any info that my order has been sent and when I could get it. I contacted the online chat agent, but he told me that he would provide further info only after he would check the info about me and order. After that it showed that this guy was online, but he hasn’t replied to my emails and messages. I won’t deal with them again, and I hope my review will help other people as well.
Resolved
The complaint has been investigated and resolved to the customer's satisfaction.
Spencer's customer support contacts
Thank you for your review. We are sorry to hear that we were unable to assist you with this matter. Please be advised that you are able to contact us via email at guestserivces @ spencersonline.com and look into your order details for you and make this right! We look forward to hearing from you.
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Spencer's Category
Spencer's is ranked 28 among 103 companies in the
Retail Stores category
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