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Spectrum.com review: WI-FI Installation

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Account 8315202290791636 - New Install on October 4, 2026.
On October 4, 2026, a Spectrum serviceman installed wi-fi service at 4957 James Stewart Road, Morganton, NC 28655.This employee ran service through the attic of the home. The employee broke the reducer of the heating and air conditioning system. This system was installed on July 23, 2026. The employee also walked over the duct work. New duct work and reducer had to be replaced at a cost of $225.00 (on October 19, 2026).

Claimed loss: $225.00 for broken reducer and new duct work for heating and air conditioning system.

Desired outcome: Reimbursement of repair of $225.00.

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