Southwest Airlines

On feb 1 2020 my daughter was traveling by herself she's a stage four patient I asked for a wheelchair for her to and from the gate well they had her waiting for a long time that her plane was fixing to take off so she just grabbed a wheel chair n put her stuff on i it n rushed herself to the gate cause they were calling her name through the intercom she made it just in time to board before plane took off the worse service we have ever had so disappointed my name is Consuelo Puentes I flight southwest a lot of times. Every year to midland Odessa my address is 1902 kamren dr in Houston texas 77049. I just felt I had to let you know the bad service we got since my daughter was so sick n wanted to travel to go visit her old grandmother thank you for listening to me