Southwest Airlinesflight staff

M Jun 17, 2019

Flight 2790 June 16 2019 San Jose Ca to houston hobby. Worst flight staff on any southwest or united flight i have ever taken and I fly monthly. got on plane and asked if they had an ear buds, response maybe but i'm too busy to look, 4 hour flight, wanted a second coke, response, no we're only serving cofee and water and too busy they said. WOW, probably not going to fly southwest again. the napkin motto says you receive only yes's here on our flight, all i got was a bunch of no's!!! I understand they are busy, but they didn't serve any snacks or food for purchase so all they had to do was hand out chips once and 1 beverage, then come down the isle with coffee and water, seriously 3 flight attendants and a 4 hour flight and you can't get a 2nd coke, our flight was delayed on the runway 45 minutes from bad weather so i was extra thirst. It was just so rude they way they said no to the coke, could have said well maybe after we are finished with coffee and water, never even thought about offering a compromise. seemed like the whole flight staff didn't want to be there that day, no smiles and no people skills, ruined my impression of southwest and won't recommend southwest to anyone. thanks maria phillips

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