I am a 62 year old woman. I booked flights for my daughter and her 3 daughters and one son. I unfortunately made a mistake with the sons name.i wrote Leonard instead of Leo.He is only 5 years old.
For me to change I have to pay about 2600r. This is unreasonable considering that he is only 5 years old and he is not traveling alone.
I made a genuine mistake. I am disappointed with south Africa airways as it is my airplane of choice
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My reference is 7AW68L
I am a 62 year old woman who booked for my daughter and her 4 children tickets.
But unfortunately I made a mistake on her son's name.He is only five years old traveling with his mom and three sisters.
It's his first time in a plane.
I typed Leonard instead of Leo.
For the name change I have to upgrade first paying 2000r first and then about 550r for the name change.
Granted I made a mistake but Leonard instead of Leo and I have to pay 2600r over and above the fare, Come on man. He is just a five year old child.
What rules are those.