SomethingsPhishy

I recently made my third purchase from SomethingsPhishy and I must say, I was a bit hesitant to do so. My previous two orders had some issues, but I decided to give them another chance. Unfortunately, this time around, my fish arrived 48 hours after being shipped and they were all dead. I immediately contacted the company to inform them of the situation and suggested that I could use dental picks instead of toothpicks to secure the fish. However, they insisted that I follow the instructions as described in the agreement.

To make matters worse, I was accused of being combative when I asked for an explanation. The owner, Keith, even threatened to delete my account once the refund was given. I was not being rude or aggressive in any way, but I was still treated poorly. Eventually, I was refunded the cost of the fish, but not the shipping. To add insult to injury, my account was deleted.

I later found out that SomethingsPhishy could have requested a refund for the shipping cost from UPS, but they didn't. It seems like they just wanted to keep the money for themselves. This was the last straw for me and I will not be doing business with them again.

Overall, my experience with SomethingsPhishy was disappointing and frustrating. I hope they can improve their customer service and take responsibility for their mistakes in the future.

I recently made an order from SomethingsPhishy and I have to say, I was not impressed with the service I received. I ordered 8 discus, but when my package arrived, only 7 were included. When I reached out to the seller to inquire about the missing fish, they tried to tell me that they had sent all 8. However, upon closer inspection of the invoice, I noticed that only 7 had been checked off.

To make matters worse, 2 of the discus were dead on arrival and another was very weak. When I requested a refund, the seller told me that I had placed the fish in a non-sterile environment and that they needed two weeks to regain their immune system. I have been an aquarist for over 40 years and have never heard of such a thing. To prove their point, the seller informed me that the tank water was RO water and had 2 plants and gravel.

The seller then asked me to stick a toothpick through the dead fish to prove that they were actually dead. I complied with this request for one of the fish, but the other was already dead in the bag. I found this request to be inhumane and unnecessary.

After exchanging 5 emails with the seller, I was eventually refunded for the missing fish and half of the cost of the DOA fish. However, I received no compensation for the other two fish that were sickly upon arrival. To top it off, the seller ended their final email by stating that we should not do business in the future and closed my account.

Overall, I was extremely disappointed with the service I received from SomethingsPhishy. The seller needs to work on their professional business skills and learn how to better communicate and work with their customers.

I recently made a purchase from SomethingsPhishy and I have mixed feelings about my experience. I ordered a total of 6 Discus and 5 Angel fish, and I opted for next day UPS delivery. However, when my fish arrived at 5:50 p.m., I noticed that the box was wet. Upon opening the box, I was disappointed to find that the fish bags were very small and there was barely any water. The fish were clearly stressed and the water was cloudy and dirty. I was worried about their well-being.

To make matters worse, the Discus that they sent me were between 1 and 2 inches, which was not what I was expecting. Two of the six Discus were eating and having fun, but the other four were hiding and seemed to be struggling. I hope they come out soon and start to acclimate to their new environment. On the bright side, I already have 15 beautiful and healthy Discus between 3 and 5 inches, so I am happy with that.

One thing that really bothered me was their policy regarding dead fish. If your fish arrives dead, you need to take a picture of your fish with a toothpick through them so they can give you credit the same day. I find this policy to be quite disturbing and I will not be buying fish from them again.

On a positive note, when I received my 5 Angel fish, two of them looked dead and were on their side. My husband put them in a small container inside the fish tank and we went to bed. To our surprise, in the morning they were up and swimming! Right now, all 5 Angel fish are doing fine and they are also eating.

Overall, my experience with SomethingsPhishy was a bit of a mixed bag. While I am happy with the healthy Discus that I received, I was disappointed with the condition of the fish upon arrival and their policy regarding dead fish. I may consider buying from them again in the future, but I will definitely be more cautious and do my research beforehand.

I recently purchased two Discus fish from SomethingsPhishy, and unfortunately, my experience was not a positive one. The package arrived a day late, around 6:00 PM, during the chilly month of December. When the UPS delivery person arrived, I opened the package before signing for it to ensure that the fish were alive and well. However, to my dismay, both fish were dead upon arrival. The bag containing the fish was extremely cold, leading me to believe that the water was also frigid.

I immediately asked the delivery person for advice on what to do next, as I did not order dead fish. They suggested that I refuse the shipment, which I agreed to do. Afterward, I reached out to SomethingsPhishy's customer service team for assistance. However, I was informed that since I refused the delivery, I could not receive a refund or any other form of compensation. According to them, their guarantee stated that I needed to sign for the package, but upon re-reading it, I found no such requirement. The guarantee only stated that I needed to open the package immediately and attempt to acclimate the fish. However, since the fish were already dead, acclimating them would have been futile.

I was disappointed with my experience, especially since I have ordered from SomethingsPhishy before, and this was by far the worst experience I have had with them. I did not notice any movement in the gills of the fish, and I was left feeling frustrated and dissatisfied with the entire situation.

I recently made a purchase from somethingsphishy.com, ordering 9 discus in November. Unfortunately, upon arrival, the fish were barely alive due to the temperature being at a chilly 62 degrees. Despite my best efforts, I lost 3 of them the very next day. However, I decided to give them another chance and ordered 5 more, thinking that the previous 3 were just stressed from shipping.

When my order arrived, I was pleased to see that it was packaged well. However, upon closer inspection, I noticed that 4 of the fish were supposed to be 2 inches or more, with one being a 3-4 inch royal purple. To my dismay, one of the fish I received was barely an inch in size, and the 4-inch fish had eyes that were 2-3 times larger than they should be, with bulging eyes.

I immediately contacted their customer service with my issue and provided pictures as evidence. The owner, Keith, messaged me back stating that there was nothing wrong with the fish. I sent more pictures with a better angle, but he then told me that the fish I was sending him pictures of was not even the correct fish I was supposed to receive. He then proceeded to tell me that he can choose who to sell to and that he was closing my account, refusing to reply to me again.

I was left in shock that they were so prideful that they couldn't admit to making a mistake and so cowardly that they canceled my account. It's truly disappointing to see a business operate in such a dishonest and unprofessional manner. I strongly advise against doing business with this crook and urge others to avoid making the same mistake I did.

My first shipment from SomethingsPhishy over a year ago was fantastic. However, my recent shipment was a complete disaster. The fish were severely underfed and had bad fins. To make matters worse, the shipment was delayed by a day, and four of the fish were on the brink of death. I immediately sent an email to the seller to express my dissatisfaction, but instead of addressing my concerns, he acted like a child.

He informed me that he would refund the dead on arrival fish, but he refused to ship sick fish. He even went as far as to remove my account, telling me to get my discus elsewhere. I sent him pictures of the fish I received, hoping to get a response, but he only talked down to me and treated me like a dog. He claimed that I did not read his instructions on how to acclimate the fish, but I assured him that I followed the instructions to the letter. Unfortunately, I did not have a quarantine tank, which he used as an excuse to belittle me and tell me that I did not know what I was talking about.

As someone who has been in the fish retail industry and a veterinary technician for over a decade, I found his behavior appalling. Just because I do not do things the way he does does not mean I am stupid. It is clear that he thinks he is God's gift to the world and treats his customers like garbage. I would not recommend shopping at SomethingsPhishy. The fish are undersized, underfed, and the seller is not fit to deal with customer service.

I recently bought 6 discus from SomethingsPhishy and unfortunately, 3 of them died. I was only refunded for 1 of them even though I sent pictures to prove it. I had a bit of a misunderstanding with the owner during our email communication. He was extremely rude and overall very nasty in his responses. I even tried to visit their store in Miami, but they wouldn't let me in.

I also tried to purchase some discus for a friend who couldn't afford them from other local stores, but I received an email saying that I had been banned from purchasing from them. It's not fair for other people to have to deal with this kind of attitude from a business owner who banned a customer forever over an email misunderstanding on his behalf.

If you're looking for good quality discus for just a little bit more money but with really great customer service, I recommend Watley Discus located in Miami. Their shipping is also a lot lower than SomethingsPhishy. I promise you won't be disappointed.

In my experience, SomethingsPhishy does not deserve your business. I own around 85 discus and have purchased from several different places, but I have never felt this way about any of them. It's a shame that a business owner can treat their customers so poorly.

My experience with SomethingsPhishy was not a good one. The fish I received were clearly very sick, some even looking "fuzzy" due to their poor condition. The company ships their fish in colored bags, which is a clever tactic to hide the true state of the fish until they are released into your tank. When I reached out to them to let them know about the issue, I simply suggested that they use clear bags so that customers can see the condition of the fish before acclimating them. However, they responded in a defensive and unprofessional manner, telling me that my "lecture" was unnecessary and closing my account.

In the end, their decision to close my account was actually a blessing in disguise because adding their diseased fish to my tank would have cost me hundreds of dollars. The fish they sell are on sale for a reason - they are disease-infested, thin, and sickly. I received my fish less than 14 hours after they were shipped, and there is no way that the ICH (a common fish disease) wasn't visible when they were sent. However, because they were disguised in colored bags, I couldn't see the true state of the fish until it was too late.

I strongly advise against buying from this company unless you want to risk killing off your entire tank. It's like flushing money down the toilet - you'll get the same outcome. This was by far the worst internet purchase I have ever made. I have pictures and videos to prove the poor condition of the fish I received, and I hope that others will take my warning seriously before making the same mistake I did.

I recently had an experience with SomethingsPhishy and I have mixed feelings about it. On one hand, I was really impressed with the variety of fish available on their site. They had some really unique and beautiful species that I hadn't seen anywhere else. However, I did have an issue with the shipping that left a bad taste in my mouth.

When I placed my order, I didn't realize that all fish had to be shipped via Next Day delivery. I only ordered $48 worth of fish, but the shipping cost was over $70! I was pretty upset about this, so I immediately contacted the company via email to see if there was anything they could do to help me change the shipping method. I explained that I really wanted the fish, but if they couldn't help me, I would have to cancel the order and shop elsewhere.

Unfortunately, the response I got from SomethingsPhishy was not very helpful. They told me that they couldn't change the shipping method and that they would cancel my order. They also banned me from the site, which I thought was pretty extreme. I couldn't even go back to see my order history or where they say shipping is printed. To make matters worse, they sent a very nasty email in return.

I understand that the company has policies in place for a reason, but I feel like they could have been more understanding of my situation. I wasn't trying to be difficult or make threats, I just wanted to see if there was anything they could do to help me. In the end, I did end up shopping elsewhere for my fish.

Overall, I would say that SomethingsPhishy has some great products, but their customer service could use some work. If you're thinking about ordering from them, just be aware of their shipping policies and make sure you're okay with the cost before placing your order.

Me and my hubby have been spending a lot of cash on SomethingsPhishy website lately, almost $1,000 in the last month alone. Our first shipment was alright, one fish was a bit stressed but we kinda expected that. However, the second shipment was not so good. We got 3 discus that were not acting right, they wouldn't eat and were always black. We thought maybe they were just stressed like the first shipment, so we gave them a few days to acclimate, but no luck. My hubby then decided to give them a salt bath and put them in a medical tank with general cure parasite medication. But then, our other discus in the 90-gallon tank started to act sick too. We had to treat that tank as well, as the 3 fish were indeed sick and infected a few of our others. Thankfully, we managed to save them all. However, when my hubby informed the owner of SomethingsPhishy about this, he was told that if he didn't want sick fish, he should purchase discus elsewhere. I have never seen such terrible customer service before. My hubby wasn't even complaining, he was actually trying to buy more fish and just asked when the leopards would be back in stock. That's when the owner told him that they were sick and being treated. My hubby then informed the owner about the sick fish we received 2 weeks ago. Again, he was told that if he didn't want sick fish, he should purchase elsewhere. And to top it off, the owner closed my hubby's account so he couldn't order anything. What a shame! Don't waste your time or money on SomethingsPhishy. Karma will come back around.