Menu
Dog Dog Customer Service Phone, Email, Contacts

Dog Dog
reviews and complaints

www.storedogdog.net
www.storedogdog.net

Learn how the rating is calculated

2.0 20 Reviews 10 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Dog Dog reviews 20

ComplaintsBoard
P
4:18 pm EDT
Verified customer This review was posted by a verified customer. Learn more

Dog Dog Defective products and poor customer service from Dog Dog online store

I recently had a not-so-great experience with Dog Dog, the online store that sells all sorts of dog-related items. I ordered a t-shirt and a pair of pants, both of which turned out to be defective. The t-shirt had a really bad printing job - the colors were off, the print was misplaced, and there was even a stain on it. The pants, which were sold as jeans, were made of a thin fabric with poor appliqués. I only wore them twice before all the seams fell apart!

When I contacted Dog Dog about the issue, they immediately offered me a coupon as compensation. However, I didn't want to order from them again, so I asked for a real refund instead. Unfortunately, they didn't reply to my message. Two weeks later, I emailed them again, and this time they asked me to send the items back. The problem is, I live in France and shipping something to China is really expensive. Plus, I already provided pictures showing that the pants were unwearable.

I'm still trying to get a refund for these items, but it's been a frustrating experience so far. On the bright side, the other items I ordered from Dog Dog were decent. But I don't think I'll be ordering from them again anytime soon.

Read full review of Dog Dog
Hide full review
ComplaintsBoard
A
2:35 pm EDT
Verified customer This review was posted by a verified customer. Learn more

Dog Dog Disappointing Experience with Dog Dog: Late Delivery and Unfulfilled Promises

I gotta say, I've been a fan of Dog Dog for a while now. They always had quick delivery and great products. But lately, things have been a bit of a mess. I ordered a Christmas gift for my little sis almost a month ago and I still haven't gotten an update on my package. I reached out to them and they responded with some excuse about Black Friday and Cyber Monday and how the tracking information might not update. But come on, it's been almost a month! And it was supposed to be a Christmas gift!

To make matters worse, I was a promoter for their Instagram account and they promised to pay me for using their code. But when I used the code, they never sent me the money. And their responses to my inquiries have been pretty petty and unhelpful. It's really disappointing to see a company I used to love treat their customers this way.

I hope they can get their act together soon because I really do love their products. But for now, I'll be looking elsewhere for my pet supplies.

Read full review of Dog Dog
Hide full review
ComplaintsBoard
D
2:34 pm EDT
Verified customer This review was posted by a verified customer. Learn more

Dog Dog Dog Dog Review: Cute Clothes, Good Quality, Watch Out for Sizing and Shipping

I gotta say, I ordered from Dog Dog a month ago and it took a hot minute to get here, but honestly, I ain't even mad. All the stuff I got was exactly like they showed on the site and the quality was actually pretty good. It's like if you know what Primark is, it's kinda like that. You know what I mean? Anyway, the packaging and delivery were all good, but I was a little cheesed that they didn't email me when it got to my country. Luckily, someone was home when it came through.

One thing you gotta watch out for is the sizing. Make sure you know your waist size and check the size chart for EVERY item because they're all different. I'm a 25" waist and I had to get a skirt that was 25.9" because they didn't have anything smaller than 24.5". But I'm so glad I didn't go any smaller because the skirt fit me like a glove!

Now, you might notice in the photo below that the clothes are a little wrinkled. That's just from the way they were packed, but it's all good. You can iron 'em out, just make sure you do it on low heat.

All in all, I'd say Dog Dog is a pretty solid choice if you're looking for some cute clothes that won't break the bank. Just make sure you double-check the sizing and be patient with the shipping.

Read full review of Dog Dog
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Dog Dog Disappointing Experience with Dog Dog: Wrong Color and Poor Customer Service

So, I decided to give Dog Dog a try after seeing all the hype on Instagram. I was really excited to receive my order, but unfortunately, it didn't go as planned. The shipping took a while, but I expected that, so it wasn't a big deal. However, when I finally received my package, I was disappointed to find out that I received the wrong color. I ordered a brown one-sized cardigan, but instead, I received a mustard one. I mean, I get that mustard is trendy, but it's not what I asked for.

To make matters worse, I've been trying to contact their customer service, but they're taking forever to respond. I'm not the only one who has experienced this issue, as I've seen other reviews with similar complaints. Honestly, I regret ordering from Dog Dog and would advise others not to waste their money. Instead, save your coins and order from YesStyle.

Overall, my experience with Dog Dog was a big disappointment. The wrong color and poor customer service have left a sour taste in my mouth. I hope they can improve their services in the future, but for now, I'll be taking my business elsewhere.

Read full review of Dog Dog
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Dog Dog Disappointing Experience with StoreDogDog: No Confirmation, Poor Customer Service, Possible Scam

So, I just wanted to share my experience with StoreDogDog. I spent a good chunk of change, over 100 bucks, on some clothes from their website. When I went to pay, I was redirected to PayPal, which seemed normal enough. But then, after I paid, I didn't get any kind of confirmation email or tracking number. That seemed pretty fishy to me, because I've bought stuff online before and I always get some kind of confirmation right after I pay.

I waited a couple of days to see if anything would happen, but nothing did. So, I decided to email the company to see what was up. It took them two whole days to get back to me, which was kind of annoying. And when they did finally respond, the email was super poorly written and didn't make much sense. They said they didn't have any record of my purchase in their system and asked me to send them my address.

I was a little hesitant to do that, but I really wanted my clothes, so I sent them my info. And then...nothing. They just stopped responding to me altogether. It's really disappointing, because I was really looking forward to getting those cute clothes.

At this point, I'm pretty sure I got scammed. I'm going to look into filing a fraud investigation with PayPal and see if I can get my money back. I wouldn't recommend shopping at StoreDogDog to anyone.

Read full review of Dog Dog
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

Dog Dog Mixed Feelings About My Dog Dog Purchase: A Review

I recently made a purchase from Dog Dog, and I have mixed feelings about my experience. I ordered two items, the Green Tiny People Dress and the Liquid Space Adventure Case for my phone. The phone case arrived in good condition and was exactly what I had ordered. However, it has since broken a few times, but I think that's more my fault for being clumsy and dropping my phone.

Unfortunately, I cannot say the same for the Green Tiny People Dress. It felt very cheaply made and was extremely poofy, which was not the look I was going for. When it arrived, it was also wrinkled and had an unpleasant smell that lingered even after washing it. To make matters worse, the design was not up to par, with many of the tiny people being faded or barely visible.

Despite my disappointment with the dress, I do believe that there are some items on this website that are of good quality. I actually found Dog Dog through an Instagram post of a girl wearing a cute sweater from the store. So, I think it's possible to find clothing that is worth buying from this company.

Overall, I'm not sure if I can fully trust this company. While there may be some good items, my experience with the dress has left me feeling unsure. If you do decide to shop at Dog Dog, I would recommend doing some research and reading reviews before making a purchase.

Read full review of Dog Dog
Hide full review
ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more

Dog Dog Affordable and Cute Clothes from Dog Dog: My Review

I made an order on December 1, 2020 from Dog Dog (storedogdog.net). The order was shipped on December 10, 2020. I paid for $15 express shipping and it arrived a week after shipment (to California)! It took about 2 and a half weeks to get to me since I placed my order. I signed up for DHL text updates so that was very helpful in terms of tracking my package. I really suggest paying the express shipping.

The items themselves were of good quality for the price. I knew some of the really cheap tanks would be synthetic material. The sizing was a bit tricky, as Asian sizing is smaller than other sizings, so make sure you check the exact measurements provided. For example, I'm 4'10 and some of the xs/s skirts were a bit short on me. The price was very affordable, as I got 7 tops, 2 skirts, 1 bag, and two pieces of jewelry which totaled to around $114 USD.

Overall, I didn't have any problems with my order. I would recommend purchasing from Dog Dog. Pay the express shipping of $15 and check exact measurements. The price is very low but the quality is good for the price and the clothes are very cute. I would definitely buy from them again!

Read full review of Dog Dog
Hide full review
ComplaintsBoard
F
Verified customer This review was posted by a verified customer. Learn more

Dog Dog Dog Dog Review: Unique Items, Slow Shipping, Great Customer Service

I gotta say, I am totally in love with Dog Dog! Even though I had a few little issues, I still think this store is the bee's knees. So, I went on their website and saw that they promised to ship my order out within 3 days of me buying it. But, after waiting for a whole week with no update on shipping, I decided to shoot them an email. And, wouldn't you know it, they got back to me right away and said they'd ship it out in a couple of days. But then, nothing happened. So, I emailed them again and they told me that one of the things I ordered (a phone case) was out of stock. They said they'd ship my order anyway if they didn't get the phone case in 2 days. It ended up taking them 2 whole weeks to ship my order, but I didn't really mind since they shipped it with DHL express for free and it arrived in just a few days! :) Unfortunately, I didn't get my phone case, but they made up for it by giving me 2 random phone cases instead. Plus, one of the shirts I ordered came in the wrong color, but I actually liked that color just as much, so it didn't really bother me. All in all, I can say for sure that Dog Dog is not a scam and I really loved everything I got from them. Some of the clothes might not be the best quality, but you get what you pay for, right? They have so many cool and unique items, and I'm definitely gonna order from them again!

Read full review of Dog Dog
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Dog Dog Dog Dog Review: Happy with My Order, Sizing a Bit Tricky, Great Accessories!

I just got my order from Dog Dog and I'm pretty happy with it! I ordered a bunch of stuff, like two hats, a shirt, two pairs of glasses, and a ring. It took about a month to get here, which was a little longer than I expected, but it's all good now that it's finally here. I was a little worried when I got the tracking link and it wasn't updating, but I emailed them and they got back to me really fast and helped me out. They let me know that my package was on its way, so that was a relief.

The clothes are all pretty accurate to what I saw online, but I have to say that the shirt I got had a really strong smell to it. It's still there even after I washed it, so I'm not sure what's up with that. But everything else was good, and they even threw in a free choker with my order, which was a nice surprise.

I didn't order too many clothes this time because it was my first time shopping here and I'm plus-size, so I wasn't sure how the sizing would be. I usually wear a size 12/14 or 0X/1X in shirts and pants, but I got an oversized shirt in XL and it fits okay. I hope they add more plus-size stuff in the future, though.

Overall, I'm happy with my order and I'll probably shop here again. If you're not sure about the clothes, I'd say go for the accessories instead. They're pretty cool!

Read full review of Dog Dog
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Dog Dog Online Shopping Review: Storedogdog - Great Service and Japanese Style Clothing Options

My daughter is really into Japanese style these days, but we don't have many clothing options available in Sask. Canada. So, I decided to give online shopping a try. At first, I was a bit skeptical about the name of the site, Dog Dog, but we decided to place an order anyway as it was a good deal for her Christmas money.

We opted for the shipping method with a tracking number for a couple of dollars more, which put my mind at ease a bit. However, the order seemed to take some time to process, and we had also ordered from another site that day, which had already sent the info that it was shipping the next day. So, I waited about a week and sent a quick email to find out if there was a problem. I was worried that something had gone wrong, but I was delighted to receive a response within a couple of hours. They apologized and explained that the shop was closed for Chinese New Year, which I totally understood. Within two days, my order info came in, and it arrived within two weeks, almost a week before the other package we had ordered.

When my daughter opened the package, she loved everything except for the care bear tee shirt. The picture was much nicer than the dark-colored iron-on decal we got, which was a bit disappointing. However, they did use Gildan brand shirts, which was a plus. We also received free socks with her order instead of the free shirt or skirt over 80 USD that they advertise (our order was definitely over that).

As we figured, all could not be perfect, and we were happy to just settle with the two small errors/issues in the order. However, when it came time to wash the shirt, I started to get worried if the colors would run or if this decal would even hold up to washing. Sadly, it did not. The decal cracked and chipped as most iron-on decals will do.

After this, I thought it best to send a quick email to notify them of the product not being so wonderful and ask for a replacement or a credit to buy something of similar value (sent photos with my email). We again received an apologetic response within a couple of hours, saying they would ship a new shirt out to her. I also mentioned the mistake at this time since I was emailing anyways. They also agreed to send the free shirt that we should have gotten in the first order. We are currently waiting for the order to arrive, and I will guesstimate about three weeks again.

But I can say that I will definitely purchase from them again. I've been face to face in a store and not gotten the great service that this store so willingly provided, and without delay. Thanks, storedogdog! Can't wait to order again soon!

Happy shopping!

Read full review of Dog Dog
Hide full review

Dog Dog complaints 10

ComplaintsBoard
B
5:27 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dog Dog Disappointing Experience with Dog Dog: Delayed Shipping and Frustration

I gotta say, I was pretty excited when my folks told me they were gonna buy me some stuff from Dog Dog. I mean, who doesn't love getting new stuff for their furry friend, right? But man, let me tell you, this whole experience has been a real bummer.

First off, we paid extra to get our order shipped faster, but it's been way longer than the 7-15 days they said it would take. Like, seriously, it's been over 15 days and we still haven't gotten our stuff. And with Christmas coming up next week, my mom is freaking out. She doesn't know what to do if the presents don't arrive in time for my little sister. I mean, how do you explain to a kid that Santa's elves messed up and didn't deliver the presents on time?

Honestly, I wouldn't recommend this website to anyone. It's been a real headache dealing with them and we're all pretty angry about the whole situation. I just hope we get our stuff soon so we can salvage some of the holiday cheer.

Read full review of Dog Dog
Hide full review
ComplaintsBoard
D
3:29 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dog Dog Disappointing Experience with Dog Dog: Late Delivery, Poor Quality, and Unhelpful Customer Service

I bought a package from Dog Dog and it took a long time to arrive, like 7 weeks. When it finally came, everything was messed up and way too small. I was really upset and asked for my money back, but they said I had to pay for shipping back to them and then they might give me a refund. It was really frustrating and I don't recommend buying from them. Plus, it was hard to talk to them because their English wasn't very good.

Read full review of Dog Dog
Hide full review
ComplaintsBoard
N
2:50 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dog Dog Dog Dog Review: Poor Customer Service and Long Wait Times, Try Yesstyle Instead

This site, Dog Dog, is not worth your time or money. The supplier is located in China, which means that you'll have to wait a long time for your items to arrive. They said it would take 10-25 days for my item to arrive, but it actually took a month and a half. I tried to contact their customer service to get a refund, but they never followed through.

If you're looking for similar items, I recommend checking out Yesstyle instead. They're based in Hong Kong, which means that you'll get your items faster. Plus, their customer service is much better than Dog Dog's.

Overall, I wouldn't recommend buying anything from Dog Dog. The long wait times and poor customer service just aren't worth it.

Read full review of Dog Dog
Hide full review

Is Dog Dog legit?

Our conclusion: After careful review, ComplaintsBoard concludes that Dog Dog has trust issues, raising doubts about their legitimacy. We highly recommend being cautious and doing some research before engaging with Dog Dog. If you have had a negative experience with Dog Dog, let ComplaintsBoard know by filing a complaint.

Dog Dog earns a trustworthiness rating of 27%

Assess your risks. Protect your personal information when dealing with Dog Dog.

Based on our evaluation, Dog Dog has resolved only 0% of 10 complaints, indicating a severe lack of commitment to customer satisfaction, trustworthiness, and responsiveness. This may suggest that the company is apathetic or disinterested in addressing the opinions and concerns of its customers.

Exercise caution when using storedogdog.net as it may have lower quality content or a poor user experience, leading to fewer visitors and lower traffic.

Dog Dog protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

We found that the website Dog Dog is based in a high-risk country and appears to be selling well-known brands at unusually low prices. This could be a sign of potential fraud or counterfeit products.

We conducted a search on social media and found several negative reviews related to Dog Dog. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

However ComplaintsBoard has detected that:

  • Dog Dog has received 5 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
  • Storedogdog.net has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
  • Storedogdog.net has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
  • Storedogdog.net you are considering visiting, which is associated with Dog Dog, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
  • Several positive reviews for Dog Dog have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
  • This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
ComplaintsBoard
A
Verified customer This complaint was posted by a verified customer. Learn more

Dog Dog Mixed Feelings About Dog Dog's Kawaii Dinosaur Plush Bag: A Review

I recently made a purchase from Dog Dog's website and I must say, I have mixed feelings about it. I decided to go for their kawaii cartoon dinosaur plush bag, which looked absolutely adorable in the pictures. However, when I received it, I was a bit disappointed.

Firstly, the size of the bag was not as big as it appeared in the pictures. It was smaller than I expected, which was a letdown. Although the design of the bag was similar to the pictures, it was not as stuffed as it appeared in the display pictures. Additionally, the tail of the dinosaur was longer than what was shown in the pictures, which was a bit odd.

Moreover, the length of the bag (excluding the straps) was shorter than what I had anticipated. It was just a bit too short for my liking, which made it difficult to fit in all my essentials. I could only fit my phone and maybe my charger in the bag, which was not very practical.

Overall, I am disappointed with my purchase. Maybe their clothes are different, but as for this bag, it did not meet my expectations. I would have preferred if the size was as big as it appeared in the pictures and if the bag was more stuffed. However, the design of the bag was cute and unique, which is why I am giving it a few points.

Read full review of Dog Dog
Hide full review
ComplaintsBoard
C
Verified customer This complaint was posted by a verified customer. Learn more

Dog Dog Disappointing Experience with Dog Dog: A Warning to Online Shoppers

I gotta say, I almost forgot about Dog Dog until I got an email from them. I remembered I ordered a pink pleated skirt from them about 2 years ago. When I first checked out their site, I read some reviews and thought this store was the bee's knees! But man, was I wrong. After waiting for about a month, I started to wonder where my skirt was. I waited another week before I finally sent them an email asking about my order. But guess what? They never replied! And now, almost 2 years later, I still haven't received my skirt. I'm pretty bummed out about it, to be honest. But hey, what do you expect from clothes that are made cheaply in a factory in China, right?

Read full review of Dog Dog
Hide full review
ComplaintsBoard
A
Verified customer This complaint was posted by a verified customer. Learn more

Dog Dog Disappointed with Dog Dog Clothing: Short and Snug Tops with Uncomfortable Material

I recently made a purchase from Dog Dog, specifically two tops in size L. I was excited to receive my order, but unfortunately, I was a bit disappointed with what I received. Although the tops do fit, they are quite short and a bit snug. One of the tops I ordered was supposed to be a crop top that should have gone down to my stomach, but it fit me more like a bra. The material of the tops isn't the most comfortable either.

I did some research before making my purchase and read some reviews about Dog Dog. I was intrigued by what I read, but now I'm not so sure. I was hoping for better quality and fit, but it seems like I may have been let down.

One of the tops I ordered was the Sick Sad World Daria Cropped Top, which can be found on their website. The other top I ordered was a bright yellow, orange, and greenish button-up top with stripes. Unfortunately, I couldn't find it on their website anymore for some reason.

Overall, I'm not completely satisfied with my purchase from Dog Dog. While the tops do fit, they are too short and a bit tight. The material isn't the most comfortable either. I was hoping for better quality and fit, but it seems like I may have to look elsewhere for my clothing needs.

Read full review of Dog Dog
Hide full review
ComplaintsBoard
J
Verified customer This complaint was posted by a verified customer. Learn more

Dog Dog Disappointing Quality and Value: My Experience with Dog Dog Clothing

TO ORDER FROM DOG DOG. I would not recommend this store to anyone. The clothes are not worth the money and the quality is just not there. I was really disappointed with my purchase and I wish I had read more reviews before ordering. The website looked promising, but the reality was far from it.

The pants were the first thing I noticed when I opened the package. The strings were sticking out and the material felt cheap. I was scared to even try them on because I didn't want them to fall apart. The shirts were not much better. The rainbow t-shirt had a patch that was sticking out and the care bear t-shirt had a print that was poorly made. The angel shirt was also a disappointment with the strings sticking out again and the material feeling uncomfortable.

Overall, I would not recommend Dog Dog to anyone. The quality of the clothes is just not worth the money. I would rather spend a little more and get better quality clothes from a store like H&M. It was a big mistake to order from this store and I regret it. I hope this review helps others avoid making the same mistake.

Read full review of Dog Dog
Hide full review
ComplaintsBoard
H
Verified customer This complaint was posted by a verified customer. Learn more

Dog Dog Dog Dog Review: Affordable Prices, Mixed Results

I gotta say, I was a bit skeptical when I decided to give Dog Dog a try. I mean, the prices were just too good to be true, right? But I figured, hey, why not take a chance and see what happens?

Well, let me tell you, I was pleasantly surprised when my order arrived in just a week's time. That's pretty darn fast, if you ask me! But unfortunately, my excitement was short-lived when I tried on the clothes.

Now, I'm usually a size 2 in the good ol' US of A, so I ordered a small just to be on the safe side. But boy, was I wrong. Half of the items I received were way too small and didn't fit me well at all. And the cuts on some of the skirts were just plain weird.

But, to be fair, I guess you get what you pay for. And for the price, I can't really complain too much. Some of the items did look similar to the pictures on the website, but others were a bit of a disappointment.

So, if you're thinking about buying from Dog Dog, just be cautious. Some of their stuff might be too good to be true. But hey, if you're willing to take a chance, you might just find a few gems in there.

Read full review of Dog Dog
Hide full review
ComplaintsBoard
C
Verified customer This complaint was posted by a verified customer. Learn more

Dog Dog Disappointing Purchase from Dog Dog: Cheap Quality and Poor Customer Service

I just gotta say, I finally got my order from Dog Dog (storedogdog.net) after waiting for 2.5 months. I spent a whopping $250 on 9 items, but let me tell you, it was not worth it. I ordered 3 pleated skirts and they feel like those cheap umbrellas you get from the dollar store. The pleats don't even stay in place when you wear them! And don't even get me started on the waist. It's like they made it for a Barbie doll or something, there's no stretch and it's way too small. I made sure to measure myself like they said in the description, but still everything is too tight or just fits weird.

I tried to return the items, but their customer service is a real pain in the butt. I gave up after trying to get through to them for hours. And even if I did return the items, it would cost me $50 and I doubt they would even get it. Plus, one of the items was missing and some of the shirts had rubber hooks that made them impossible to wear. I'm so disappointed and regret this purchase so much. Don't waste your money on Dog Dog, folks.

Read full review of Dog Dog
Hide full review
ComplaintsBoard
W
Verified customer This complaint was posted by a verified customer. Learn more

Dog Dog Poor Customer Service and Shipping Delays: My Experience with Dog Dog

I recently made a purchase from Dog Dog, an online store that sells dog sweaters. I was excited to receive my order, but unfortunately, it took over a month for my items to ship out. I contacted the customer service team to inquire about the delay and was informed that it would be another week or so before my order would be shipped.

Finally, I received a notification that my order had been shipped, but when I clicked on the tracking link, I found that the shipping information was inaccurate. I reached out to Dog Dog again to request a refund, as I had paid over $30 for my order and was not satisfied with the service I had received.

To my surprise, I was informed that half of my order had been canceled without any prior notification, and that I would have to wait an additional three weeks for my remaining item to arrive. The customer service representative I was communicating with then informed me that I would only be eligible for a refund for one of the sweaters, and that I would not be able to receive a refund for the second item.

I was extremely disappointed with the level of customer service I received from Dog Dog. The emails I received were unprofessional and lacked any empathy or understanding for my situation. I never expected such poor service from an online store, and I am deeply dissatisfied with my experience.

Overall, I would not recommend Dog Dog to anyone looking to purchase dog sweaters. The lack of communication and poor customer service make this a company that I will not be doing business with again in the future.

Read full review of Dog Dog
Hide full review

About Dog Dog

Screenshot Dog Dog
Dog Dog is an online store that specializes in providing high-quality dog products to pet owners. The website is designed to cater to the needs of dog owners who are looking for the best products for their furry friends. The store offers a wide range of products, including dog food, toys, grooming supplies, and accessories.

One of the standout features of Dog Dog is the quality of the products they offer. The store only stocks products from reputable brands that are known for their quality and reliability. This ensures that customers can trust the products they purchase from Dog Dog to be safe and effective for their pets.

In addition to the quality of the products, Dog Dog also offers excellent customer service. The website is easy to navigate, and customers can quickly find the products they need. The store also offers fast and reliable shipping, so customers can receive their orders quickly.

Another great feature of Dog Dog is the variety of products available. The store offers a wide range of products to cater to the needs of different dog breeds and sizes. Whether you have a small Chihuahua or a large Great Dane, you can find the perfect products for your pet at Dog Dog.

Overall, Dog Dog is an excellent online store for dog owners who are looking for high-quality products and excellent customer service. With a wide range of products to choose from and a commitment to quality, Dog Dog is a great choice for anyone who wants to provide the best for their furry friend.

Overview of Dog Dog complaint handling

Dog Dog reviews first appeared on Complaints Board on May 25, 2023. The latest review Defective products and poor customer service from Dog Dog online store was posted on Jun 12, 2023. Dog Dog has an average consumer rating of 1 stars from 20 reviews. Dog Dog has resolved 0 complaints.
Ratings on other sites
Trustpilot
Trustpilot
4.1
19 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Dog Dog contacts

  2. Dog Dog phone numbers
    +1 (189) 987-1893
    +1 (189) 987-1893
    Click up if you have successfully reached Dog Dog by calling +1 (189) 987-1893 phone number 0 0 users reported that they have successfully reached Dog Dog by calling +1 (189) 987-1893 phone number Click down if you have UNsuccessfully reached Dog Dog by calling +1 (189) 987-1893 phone number 0 0 users reported that they have UNsuccessfully reached Dog Dog by calling +1 (189) 987-1893 phone number
  3. Dog Dog social media
Dog Dog Category
Dog Dog is related to the Pet Services category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.