CB Grocery Stores and Market Smith's Complaints #102-121

Smith's review: bakery

Joe Hale of Cedar City, US

Apr 14, 2019 11:58 pm UTC

So on 4/9/2019 I came in to pick up a cake I ordered previously a few days earlier. What I ordered was a white cake with strawberry pieces in it. This was very specific that I did not want strawberry filling I wanted strawberry pieces in it. So I when I picked it up it said filling on the label. I asked the lady if there was filling in this or the pieces of strawberry like I asked. Sh eproceeded to call someone on the phone and ask them and came back to me and said it had strawberry pieces in it. I got home and cut this cake for my brothers birthday and it only had strawberry filling after I repeatedlt told them what I wanted and asked after was given to me and I was lied to. I paid $14.99 for a small cake that should have had strawberries within the cake. I went in today 4/14/19 to talk to the bakery manager about the issue as I have been sick and isaw a guy working in the bakery who washed his hands and then proceed to take his hat off and run his hand through his hair and went back to work without washing his hands. So I decided I would do an online complaint. I went over to the meats and saw another employee touching his hair underneath his hair bonnet.

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+1 (800) 576-4377

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Customer Service

+1 (855) 489-2502

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+1 (866) 520-0356

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+1 (866) 594-3644

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+1 (866) 265-8419

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+1 (877) 300-7797

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+1 (800) 928-2274

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smithscorpaffairs@sfdc.com

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Smith's address

1550 S Redwood Rd, Salt Lake City, Utah, 84104, United States

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