The complaint has been investigated and
resolved to the customer's satisfactionResolved Smartbuyglasses — misdescriptions
resolved to the customer's satisfaction
I bought a pair of sunglasses on line and the next day the money was taken out of my account. On their website it states that delivery will be between 5-11 days, I thought this was longer than most companies and considering the delivery charges were one of the highest I had ever paid.
Now a month and a week later I have nothing, I have emailed several times to find out where the glasses are and all I have had in return is an automated message saying they will be despatched in 4-5 days, and still nothing. I have tried calling the 'toll free number' and again just an automated message. No one responds! I just want my money back now but cannot seem to get through! I'd suggest paying a little extra and buying from a proper professional company.
More Smartbuyglasses Complaints & Reviews
- SmartBuyGlasses.com - buyer beware
- Smartbuyglasses.ca - if you have a choice do not order from them
- SmartBuyGlasses.com - I haven't received the refund or proof of the refund
- Smart Buy Glasses - item not shipped, no refund
- Smartbuyglasses - out of stock / product discontinued message sent after purchase and delay in getting refund after cancellation of order
- Smartbuyglasses.co.za - I have had a very unpleasant experience with buying sunglasses from this site
- Smartbuyglasses - glasses
- SmartBuyGlasses.com - it has been the worst service that I have ever experienced
- Smartbuyglasses - they have a return policy with no viable delivery address
- Smartbuyglasses.com.sg - the company goes by many international sites tricking you into believing it's a local business but all goes to hong kong company