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Ray-Ban

www.ray-ban.com

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1.0 3 Complaints
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Ray-Ban Complaints 3

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6:18 pm EDT
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Ray-Ban Disappointing customer service experience with ray-ban: damaged product and runaround

in a long time. I ordered a pair of Ray-Bans and they arrived damaged. I tried to contact customer service but it was like talking to a brick wall. They didn't seem to care about my issue and just kept giving me the runaround. It took weeks to finally get a replacement pair and even then, they weren't the same color as the ones I originally ordered. Overall, I'm extremely disappointed with my experience with Ray-Ban and would not recommend them to anyone.

Rewritten review:
I gotta say, my experience with Ray-Ban's customer service was a real letdown. I mean, I was pretty excited to get my hands on a new pair of shades, but when they arrived all banged up, I was pretty bummed. So, I tried to reach out to customer service, but it was like talking to a wall. They didn't seem to give a hoot about my problem and just kept giving me the runaround. It took forever to finally get a replacement pair, and even then, they weren't the same color as the ones I originally ordered. I mean, come on, Ray-Ban, get it together! I was really hoping for a better experience, but unfortunately, I can't say I'd recommend them to anyone.

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5:38 pm EDT
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Ray-Ban Terrible Customer Service Experience with Ray-Ban.com

Ray-Ban is a company that sells sunglasses and eyeglasses. They have a website called ray-ban.com. I bought some glasses from them and I was not happy with the customer service. The people were rude and they did not respond to my questions. It was really frustrating. I don't know what else to say except that it was trash.

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4:39 pm EDT
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Ray-Ban Disappointed with Ray-Ban Sunglasses: Poor Quality and No Warranty Coverage

I bought a pair of Ray-Ban sunglasses a couple of years ago and I have to say, I'm pretty disappointed with the quality. The lenses have these little dots and spots all over them, which is really annoying when you're trying to see clearly. I've tried cleaning them, but nothing seems to work.

To make matters worse, the warranty on these sunglasses expired about six months ago, so I can't even get them fixed or replaced. It's frustrating to think that I spent so much money on a product that turned out to be defective.

I have to say, I'm pretty disappointed in Ray-Ban. I always thought of them as a high-quality brand, but now I'm not so sure. If they're selling products that are defective, then I don't think I'll be buying from them again.

Unfortunately, I don't have my receipt anymore, but I do have my order number. I'm not sure if that will help me get a refund or replacement, but I'm going to try.

Overall, I would say that if you're thinking about buying Ray-Ban sunglasses, you should be cautious. Make sure you keep your receipt and check the quality of the product before the warranty expires.

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Ron Nahmod
US
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Sep 03, 2023 6:22 am EDT
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UV coating is spotted all over lenses.RayBan.com has 2 year warranty.Noticed spots 3 months after warranty expired .

RayBan sells defective products.$488 dollars down the drain

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Terri73
Goodyear, US
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Aug 05, 2023 7:28 pm EDT

I purchased raybans from an authorized dealer. They have sat in a drawer for a significant amount of time. When I went to wear them, the tint was worn off in a perfectly straight line.

I was told if a credit card statement was insufficient to show purchase.

Is Ray-Ban Legit?

Ray-Ban earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Ray-Ban to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Ray-Ban is known for their high standards and safety. If you're thinking about dealing with Ray-Ban, it's wise to check how they handle complaints.

The age of Ray-Ban's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Ray-ban.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Ray-ban.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Ray-Ban as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

Several positive reviews for Ray-Ban have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up Ray-Ban and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Ray-ban.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • Our research indicates that Ray-Ban is associated with high-end brands, a sign of commitment to quality. We encourage you to read through the reviews and complaints to gain a more comprehensive understanding of their offerings and customer experiences.

Overview of Ray-Ban complaint handling

Ray-Ban reviews first appeared on Complaints Board on Jun 2, 2023. The latest review Disappointing customer service experience with ray-ban: damaged product and runaround was posted on Jun 6, 2023. Ray-Ban has an average consumer rating of 1 stars from 3 reviews. Ray-Ban has resolved 0 complaints.
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