Payne Glasses’s earns a 1.0-star rating from 0 reviews and 15 complaints, showing that the majority of eyewear customers are dissatisfied with their purchases.
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Payne Glasses Review: A Rollercoaster Checkout Experience with Upsells Galore
I gotta say, my experience with Payne Glasses was a bit of a rollercoaster ride. The checkout process was a bit of a battle, with all sorts of upsells and warranty options popping up left and right. It was like I was in the middle of a retail warzone! But hey, I stuck with it and made it to the end, so I guess that's something.
Honestly, I'm not sure if I'll be coming back to Payne Glasses anytime soon. The whole experience was a bit overwhelming for me. But I will say that one thing I did appreciate was the fact that they had a real, live phone number available for me to call if I needed any help or clarification on their products. That's a nice touch in this day and age of automated customer service.
All in all, I think Payne Glasses has some good things going for them, but they could definitely stand to simplify their checkout process a bit. It's a bit too much for my taste. But hey, if you're up for a challenge and don't mind a little retail combat, give them a shot!
Disappointing Experience with Payne Glasses: Limited Selection, Confusing Pricing, and Slow Shipping
I gotta say, I wasn't too impressed with Payne Glasses. They don't really explain why certain lenses cost more, which is a bummer because it can really add up. And the shipping? It's not free and it's pretty slow compared to other sites like Zenni and Optical. Plus, the selection isn't all that great. I was hoping for more variety, you know? Honestly, if the shipping is anything like the ordering process, I don't think I'll be using or telling my friends about Payne Glasses.
Struggling with Payne Glasses: A Review of Their Selection and Warranty Policy
So, I was trying to get some new glasses from Payne Glasses and I gotta say, it was a bit of a struggle. I couldn't find any frames that would work with the kind of bifocal I wanted, which was a bummer. And there wasn't even a way to search for frames that would be compatible! Come on, Payne Glasses, get with the program!
And then there's the warranty situation. Honestly, I'm not a fan. It seems like if Payne Glasses messes up the lenses during manufacturing, they're gonna punish the customer for it. That's not cool, man. Not cool at all.
But hey, I'm not gonna write them off completely just yet. I'm gonna wait and see how they do with my single focus glasses. Maybe they'll surprise me and everything will turn out great.
In the meantime, though, I'm gonna check out Zenni for my bifocals. They seem to have a better selection and more options for what I need. Sorry, Payne Glasses, but you gotta step up your game if you wanna keep my business.
Is Payne Glasses Legit?
Payne Glasses earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Payne Glasses has claimed the domain name for payneglasses.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Payneglasses.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Payneglasses.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for Payne Glasses have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up Payne Glasses and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Adult content may be available on payneglasses.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.
However ComplaintsBoard has detected that:
- While Payne Glasses has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 15 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
Impressed with Customer Service, but Limited Selection and Availability of Glasses at Payne Glasses
I gotta say, I've been pretty impressed with the customer service over at Payne Glasses. They've been super helpful and responsive whenever I've had any issues or questions. And the filters on their site work pretty darn well, too. But I gotta admit, I've been waiting for months to try on some of the glasses I've selected, and it's still not available for most of them. I mean, come on, I've picked out a ton of glasses here! And to make matters worse, the selection of soft gold or gold matte glasses is seriously lacking. I get that they're trying to keep prices low, but it's a real bummer for someone like me who's looking for something specific. Overall, though, I'd still recommend Payne Glasses for their great customer service and decent selection.
Difficult to navigate site and checkout process for reading glasses
This here site is a real doozy to figure out. I mean, I found what I was looking for, but man oh man, it was a real slog. Took me a good thirty minutes to check out. Ya see, I was on the hunt for some reading glasses with a specific magnification, and let me tell ya, that was no easy feat. Had to dig through all sorts of different types and styles to find it. And even then, when I finally got to check out, there was no real way to verify that the magnification was what I needed. I mean, I don't even know if it is or not! But I got so darn tired of trying to figure this website out that I just gave up.
Really though, it wouldn't take much for these folks to make things easier on us poor customers. They really oughta have a separate section just for reading glasses, ya know? I mean, it's not like that's such an unusual thing to want. And honestly, it shouldn't be this flipping hard to find what I need.
Overall, I gotta say that the whole experience was pretty darn discouraging. If you're looking for an easy shopping experience, well let's just say that you might wanna look elsewhere.
Affordable Glasses with Quality Lenses: My Payne Glasses Review
But once I got my glasses, I was really happy with the quality of the lenses. They made such a big difference when I wore them outside. Everything was so much clearer and brighter. And I really like the style of the frame I chose too. It's simple but still looks cool.
I also appreciate that Payne glasses is an affordable option for people who need prescription glasses but don't want to spend a ton of money. I don't wear glasses all the time, but when I do, it's nice to have a company that doesn't make me break the bank. The shipping was pretty fast too. It arrived in about a week and a half.
The only downside was the ordering process. It took me a few tries to get the sunglasses that I wanted. I don't know if it was the website or my computer, but it seemed like the site kept trying to upsell me on more expensive lenses. It was a little frustrating, but I eventually figured it out.
Overall, I'm happy with my purchase from Payne glasses. The quality and cost are both great, and I really appreciate that they have such a variety of frames and lenses to choose from. I'll definitely be ordering from them again in the future.
Affordable and High-Quality Glasses from Payne Glasses - A Review
but the glasses I got from Payne Glasses were totally worth the hassle. I'm not the most tech-savvy person, so maybe it was just me struggling to find the right spot on the website to enter the promo code, but once I figured it out, the rest of the process was a breeze. I will say that the website could probably use a little bit of sprucing up to make it more user-friendly.
When I finally got my glasses, I was blown away by the quality and price. I've had glasses from other online retailers before, and they either didn't fit right or the lenses were cheap and scratched easily. Payne Glasses lenses were crystal clear and the frames fit me perfectly. I couldn't believe how affordable they were, either. I even got a spare pair with an extra 30% off coupon code.
Overall, I'd definitely recommend Payne Glasses to anyone looking for high-quality glasses at an affordable price. Sure, the website could use a little bit of work, but the glasses themselves are top-notch. Just make sure you're patient enough to navigate the website, and you won't be disappointed.
Mixed Experience with Payne Glasses: Prescription Errors, Frustrating Returns, and Confusing Procedures
I recently ordered some glasses from Payne Glasses, and to be honest, it's been a bit of a mixed bag. Firstly, I accidentally ordered some glasses with the wrong prescription. When I tried to send them back, I got a bit frustrated with the process - but that could just be me not being great with this kind of thing.
The real kicker was when I ordered some sunglasses with the correct prescription - which ended up coming with the same incorrect prescription! I wasn't happy at all with this, so I sent all the glasses back to Payne Glasses. It's been a while now and I haven't heard anything back from them yet, which is pretty annoying.
One thing that really confused me was the instructions to send pictures of myself wearing the glasses. I mean, what's that about? I just wanted to return the glasses and get the correct ones - I didn't have time for all this faffing about!
Overall, I'm not too impressed with my experience with Payne Glasses so far. Hopefully they'll be able to sort things out soon and I can get the glasses that I need - but in the meantime, I'm not feeling too great about the whole thing.
Affordable and Easy: My Experience with Payne Glasses
So, I came across Payne Glasses when I was in desperate need of new glasses. You see, I can't really afford to get glasses at the eye doctor's office so I decided to try my luck at buying them online. I was a little hesitant at first, but I took a chance and placed my order for a pair of glasses.
I have to say, I was really impressed with my experience shopping on the Payne Glasses website. It was really easy to navigate and find what I was looking for. Plus, the prices were really affordable. I was able to find a pair of glasses that I loved, and they didn't break the bank.
The only issue that I had with Payne Glasses was that I wasn't notified about a Memorial Day promotion. As an existing customer, I would have loved to have taken advantage of the promotion if I had known about it. But it wasn't a huge deal, just a small annoyance.
One thing that I do think Payne Glasses could improve on is their return policy. I mean, it's not like we can try on glasses online before we buy them. It can be really hard to know if a pair of glasses is going to look good on us or not without trying them on. I think that Payne Glasses could benefit from having a more flexible return policy.
Overall, I had a really positive experience shopping on Payne Glasses and I would recommend them to anyone who needs affordable glasses. They have a great selection and their customer service is really helpful. Just don't forget to check for any promotions before you check out!
Mixed feelings about PayneGlasses.com - glasses are good, but ordering process could use some work
Last week, I bought some glasses from PayneGlasses.com and overall, it was okay, but there were a few things that bugged me. For starters, I got slapped with a .99 charge that I wasn't expecting because I couldn't figure out how to remove one of the "surprise" upgrades that came with my purchase. It's frustrating to feel like you're being nickel-and-dimed, especially when things are tight.
On top of that, I had to go through the hassle of removing four of the five upgraded cases that came with my glasses. I didn't even want any of them, but for some reason, they were automatically added to my order. It took me way longer than it should have to figure out how to get rid of them, and it just added to my annoyance.
That being said, the glasses themselves seem fine. I haven't had any issues with them, and they were reasonably affordable, so I can't really complain too much. I just wish the ordering process had been a little smoother.
Payne Glasses Review: Good Selection, Prices, & Quality, But Misleading Discount Offer
Yo, I gotta say I was checkin' out Payne Glasses (payneglasses.com) and it ain't half bad. The website might be a li'l slow, but it's still easy enough to navigate if you got a li'l patience.
One thing I gotta say though, that discount they offer can be a bit confusing. Like, it says 20% off but it seems like it's only for certain parts of your order or something? I mean, I did end up gettin' that discount when I got my email confirmation, but I was a bit thrown off 'cause the total on the webpage didn't reflect it. I think they need to fix that up a bit.
Overall though, I'm pretty happy with my glasses. The selection is decent and the prices are good. They got a nice range of options for lenses, like blue light blocking and such. And, I gotta say, the glasses themselves seem to be pretty high quality. Ain't no complaints on that front.
So, if you're thinkin' about gettin' some new glasses, Payne Glasses is worth checkin' out. Just keep in mind that the discount might not reflect on the webpage rightaway, but you'll still get it in the end.
Confusing and Disappointing Experience with Payne Glasses: A Review
I gotta say, I wasn't too impressed with Payne Glasses. The order process was kinda confusing. I mean, it didn't make sense to me that after I picked out my lenses, I couldn't select my prescription. That just seems backwards, right? And I didn't even know I could try on the glasses online until I stumbled upon it. But when I tried to do it, my laptop's firewall was like "Nah, not today" and blocked me from accessing the try on and free shipping links. That was a bummer.
But the biggest letdown for me was the fact that Payne Glasses doesn't offer any sort of satisfaction guarantee. Like, what if I don't like the glasses? Or they don't fit right? Tough luck, I guess. That's just not cool in my book.
All in all, I don't think I'd order from Payne Glasses again. The whole experience just left me feeling confused and a little disappointed.
Payne Glasses Review: Great Quality, but Disappointing Shipping Protection and Lack of Discounts
I was kinda bummed out when I saw all the extra moolah I had to throw in for shipping protection from Payne Glasses. It was a bit of a buzzkill compared to other sites that can offer protection without the extra fees. Plus, there were no sweet coupons to save some dough, which was a bummer.
I decided to try and call for some help, but gosh dang it, I was on hold for like five whole minutes and didn't even get to talk to nobody. That was a major letdown.
Now, don't get me wrong, sonny, the quality of my glasses on my last order was pretty slick. But with no coupon or discount options, I might have to scope out a different company next time. Ain't no reason to break the piggy bank if I don't have to, ya hear?
Disappointed with Payne Glasses: Limited Styles, High Prices, and Missing Features
So, I checked out Payne Glasses and I gotta say, I was pretty let down with what they got goin' on. For real, they barely got any different styles to choose from! Last time I copped some glasses there, they had so many decent options that it took me a hot minute to decide between two. This time around, I only found one pair that I thought was alright. And straight up, the prices were crazy high compared to what I paid last time. Plus, some of the features I had before weren't even an option this go-round. Definitely not feeling too thrilled about all this.
Mixed Review of Payne Glasses: Decent Quality But Watch Out for Pricing and Cart Issues
Me been going to Payne Glasses for a while now and I gotta say, they ain't too bad. But I gotta say, I'm not happy that now I gotta pay more just to get that anti-reflective on my lens. It used to come with the glasses already, you know. Plus, I was trying to add more frames to my cart and every time I went back and forth, it emptied out on me. That was a real pain in the neck.
But even with those issues, I still like Payne Glasses. They always treated me right, and even though I had some problems with my order, they fixed it in the end. I appreciate that kind of customer service, you know? And the glasses themselves are pretty good quality. They last a long time, and I always get compliments on how they look.
So yeah, Payne Glasses might have some issues, but I still think they're pretty good. If you're looking for some new specs, you should give them a try. Just watch out for those pesky cart issues!
Overview of Payne Glasses complaint handling
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Payne Glasses Contacts
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Payne Glasses phone numbers+1 (412) 800-2020+1 (412) 800-2020Click up if you have successfully reached Payne Glasses by calling +1 (412) 800-2020 phone number 0 0 users reported that they have successfully reached Payne Glasses by calling +1 (412) 800-2020 phone number Click down if you have unsuccessfully reached Payne Glasses by calling +1 (412) 800-2020 phone number 0 0 users reported that they have UNsuccessfully reached Payne Glasses by calling +1 (412) 800-2020 phone number
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Payne Glasses emailshelp@payneglasses.com88%Confidence score: 88%Supportb2b@payneglasses.com79%Confidence score: 79%Salescorp-relations@payneglasses.com78%Confidence score: 78%Communicationmarketing@payneglasses.com78%Confidence score: 78%Marketinglegal@payneglasses.com76%Confidence score: 76%Legal
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Payne Glasses social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 17, 2025
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