The complaint has been investigated and
resolved to the customer's satisfactionResolved sleepcentral.com — cpap supplies wrong
resolved to the customer's satisfaction
I have been trying to get www.sleepcentral.comto correct supply problems I have been having and they have not fixed the issues, even after repeated contacts by email (unanswered) voicemail (they say they do not have voice mail, call them, consumers are prompted to leave voice mail) and by phone .
They have for several months shipped the wrong supplies or not shipped needed supplies. I have never been shipped the correct water container CPAP machine and now that the container is broken, they will not replace it. Their standard response is since I did not contact them (see above) there is nothing they can do, hence it is my fault.
Meanwhile I am without a water tank, so I am without CPAP. I am at risk for complications of sleep apnea and infection.
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