I bought skype 'unlimited US/Canada' plan for one year, but only after using their service for 2 days, skype doesn't allow me to call out at all, while my account on skype's website shows 'Active subscription' for 'unlimited US/Canada'. I contacted the customer support from skype's official webgate for help, no reply. After trying without success for one week with skype support, I filed Buyer dispute on paypal, and again, skype doesn't reply to paypal dispute either.
After getting no reply from skype for another 10 days, I escalated the paypal dispute to Claim, and paypal immediate dismissed the 'Claim', saying they can not revert the transaction, and I have to contact skype for help. Of course, skype doesn't offer customer support phone number, and their official online support sends only automatic replies.
So, basically, I paid skype for one year's 'unlimited' usage, and used the product for 2 days, then, account blocked, and money is gone.
Skype and paypal are essentially the same company, so doing scamming also together.
The complaint has been investigated and resolved to the customer’s satisfaction.