The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Skoutaccount terminated

What I do not like how Skout is handles people being terminated. When your acount is terminated they say to send a letter to [protected]@skout.com Ok, you send a letter then you get the following email from them.

Notice this has no Skout Logo on it.

Hi there!

We're sorry to hear you're having trouble with our application!

------
Is your device blocked?

We automatically ban users that display inappropriate behavior or
whose accounts contain copyrighted content. If you feel that you
didn't do anything wrong, you can appeal your ban here:
http://bit.ly/fBir1P

--------
If you want to delete your account and have the latest version of the
iPhone App.

1. Open the App.
2. Click on Settings.
3. Click on Deactivate Account.

If you are on the web or another mobile device, and want to delete
your account, go here: http://www.skout.com/faq/

Have a great day! :-)

Cheers,

Skout Support

When you click on the link you are brought to the following page.

Skout Account Deletion Appeal

Please fill out each of the fields below. If any field is marked "not applicable" or similarly for any reason, your appeal request will be denied. All fields must also provide accurate information or your appeal request will be denied. If your request is denied, you will not receive a reinstatement notification. Thank you.

--------------------------------------------------------------------------------
* Required

First Name: *

Last Name: *

Date of Birth: *

Street Address: *

City: *

State/Province: *

Zip Code: *

Country: *

Phone Number: *

(xxx) xxx-xxxx

Contact Email Address: *

Skout Username: *

Your username is the email address you used to register your Skout account.

Do you have a subscription? *

Yes
No

Join Date: *

Last Login Date: *

Device ID: *

To find your Device ID, connect your iPod or iPhone to your computer and open iTunes. Go to the summary tab of your device and clicked on "Serial Number." This will change it to say "Identifier." The code that follows is your Device ID. If you go to Edit, then select Copy, you will be able to paste the Device ID here. If you have an Android device, type "Android" in this box.

Why are you appealing? *

Other Comments: *


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Does this violate Apple policy. On information and belief all applications on the iphone must have their own website. All applications that talk with consumers must not use a third party to send information back and forth to each other. Here Skout is using
Google Documents.

In the event you have used Google docs you are aware how easily it is to pass information back and forth to others. Once you fill out the form you never hear back from Skout. No where on the page does it not say that it is selling your information to a third party. You must fill out the form to chat on skout again is it really worth it? You decide for yourself.


kindest Regards,

Charles Pisano

Responses

  • Ni
    Nicole brady Jun 11, 2018

    Please help me get my account down I'm being bullied threathed I want off now ! I'm to the point I can't do this anymore I blocked them they keep messaging me

    0 Votes
  • On
    Onya Zerith Christian Apr 21, 2018
    This comment was posted by
    a verified customer
    Verified customer

    My account was blocked and I emailed my complaint to "[email protected]" as was instructed and up till now, no response... Please kindly help me by unblocking it.. Thanks.

    2 Votes
  • Sa
    sarahsingo Mar 04, 2018

    Please help me unblock my skout account @sarahsingo4032gmail.com, I didn't offend anyone, probably someone I was trying to ignore did this to me. Please consider me.

    0 Votes
  • Sl
    slemmy Mar 04, 2018

    my account was blocked few days ago kindly please help unblock jah bless you my email is [email protected]

    0 Votes
  • Ja
    jakewanzett Dec 05, 2017
    This comment was posted by
    a verified customer
    Verified customer

    Hi there am Jones my account have been blocked from using this service device since breaking your terms of service.
    And i dont know exactly why i did and the asked me to appeal by emailing [email protected] .com
    Even thought it was blocked when i login my account it shows its logged in but nothing displays on the background than to sign out.Please i really need this account back.
    THIS IS MY ID [email protected] HEAR FROM YOU SOON.

    0 Votes
  • Mo
    Mohd R. Haghighi Oct 31, 2017
    This comment was posted by
    a verified customer
    Verified customer

    I am recently joined skout and I am very happy using and meeting new people.today and without any prior warning or notification my account was blocked..pkeade Let me know the reason in order to prevent from any future blockage..
    Mohammed Haqiqi
    Kingdom of Bahrain
    [email protected]

    0 Votes
  • Vi
    Virgorajan Oct 31, 2017
    This comment was posted by
    a verified customer
    Verified customer

    Sorry for disturb painful skout customer pls open my skout

    0 Votes
  • Ro
    Rob Dollaz Sep 27, 2017
    This comment was posted by
    a verified customer
    Verified customer

    I don't know what reason i was terminated from skout i feel like i didn't do anything and i do enjoy the site and would love to go back on if you are able to help me.thanks

    1 Votes
  • Sh
    Shawn212 Sep 27, 2017
    This comment was posted by
    a verified customer
    Verified customer

    My account had been blocked. It'd was my first time on there not sure I did something wrong. All I'm asking give me another chance. Please. And explain rules on there..I really like this site please allow for me come back. [email protected]

    Or [email protected]

    0 Votes
  • He
    Hernandez07 Sep 16, 2017

    I didn't know why my account blocked its was opened yesterday and closed same day but why here in California it's shouldn't be so fast to be blocked and ain't do anything please re opened my account now.

    Comments

    0 Votes
  • Je
    Jeff Offe Jul 02, 2017
    This comment was posted by
    a verified customer
    Verified customer

    please I mistakenly chose 20th October 1990 instead of 1979. My age is 37 but I did it 26. Kindly rectify the problem for me

    Comments

    0 Votes
  • Mi
    Michelle Chan May 31, 2016
    This comment was posted by
    a verified customer
    Verified customer

    A guy named Calvin In we chat. He is threatening me to lend him money if not he will post my mobile number.
    He have made a fake id in skout which I never used.
    My number is [protected]. Pls delete my profile in skout.

    Comments
    Comments

    0 Votes
  • Ni
    nilla freakem Apr 22, 2016
    This comment was posted by
    a verified customer
    Verified customer

    To unblock this ridiculous app on Android, go into your apps. Look for 'Google Settings'. Scroll down until you can see something to the effect of 'reset advertising ID'. Click it.

    Now, reboot phone...REINSTALL Boyahoy then create a new email address/account and log in.

    0 Votes
  • Si
    sikki69 Apr 20, 2016
    This comment was posted by
    a verified customer
    Verified customer

    Hi I agree that i have used bad language and nude pics please reactivate my account my id is [email protected] Hence this wouldn't be happened again i m really very sorry

    0 Votes
  • Da
    Dabo1980 Nov 17, 2015

    I had a girl who sent me a nude pics. Then she ask me for one. So I was going to send her one and y'all band me. Please give me one more chance. Call me if you have any questions [protected] Michael Simpson. We were having a good chat to and y'all going to band me. Y'all are to hard on people. Thanks skout is is good meet a couple of good girls that I think whould work out

    Comments

    0 Votes
  • Du
    dutton betty Mar 18, 2015
    This comment was posted by
    a verified customer
    Verified customer

    this also happened to me I did nothing wrong. they should check into the complaint before they just block a person. I feel that we also have the right to know what they say we are being blamed for don't you?

    0 Votes
  • Su
    summerherbert1 Oct 01, 2014

    i would really like to no why i have been blocked again? i got blocked 3 days ago and complained so it was reactivated and now once again i have been blocked for no reason [email protected]

    0 Votes
  • Su
    summerherbert Sep 28, 2014

    hey i have only had skout for a few days now i don't swear or anything on it but yet its saying i have been blocked for not following the rules I'm a little confused as to what rules i have not followed...i have a few people on there that i have been talking to and now cant get in contact with if you could please reactivate my account i would be great full as i didn't do anything wrong in the first place thanks a lot
    i log in via my face book [email protected] thanks again

    0 Votes
  • Mh
    mhajer Aug 12, 2014

    Could u unblock my account please

    [email protected]

    0 Votes
  • Mh
    mhajer Aug 12, 2014

    Could u unblock my account please [email protected]

    0 Votes
  • Ca
    Calli Mathers Jul 16, 2014

    Okay so I have a Facebook and I made it when I was younger so my age isn't the right age. I put on my skout account my actual age and when I connected to Facebook it banned me. Please let me have my account back : [email protected]

    0 Votes
  • Dr
    Dream00 May 21, 2014

    please give me back my skout account [email protected]

    0 Votes
  • Fa
    falah Mar 24, 2014
    This comment was posted by
    a verified customer
    Verified customer

    submit my request to unblock me next time i will be carefull thanx [email protected]

    0 Votes
  • Fa
    falah Mar 24, 2014
    This comment was posted by
    a verified customer
    Verified customer

    hey give me back my skout please

    0 Votes
  • Ga
    gabbysweets Mar 07, 2014

    I deactivated my Scout because I decided I needed a little break and when I try to login it says my email has been blocked I don't understand if I can get some kind of explanation or appeal and I would like to know more information on what I can do.
    Thank you
    Email
    [email protected]

    0 Votes
  • Ed
    eddiecane Feb 18, 2014

    I' m sorry for the inappropiate action that I done on skout i love this site and have a lot of friends and would love if I could be reinstated please forgive me it wont happen again contact me at [email protected]

    0 Votes
  • Ma
    mak1990 Jan 15, 2014

    im positive i done nothing wrong, please ractivate my account, [email protected]

    0 Votes
  • Ii
    iis dina Dec 12, 2013

    Please unblock my account i have been putting nasty pictures please i won't do that again kindly unbluck my account thanks this is my email [email protected]

    0 Votes
  • Be
    berujung Dec 06, 2013
    This comment was posted by
    a verified customer
    Verified customer

    Hello! Sorry for disturb
    My account have been blocked for violating. So yesterday I can sign on and play my account. but After I woke up this morning I sign on the account. It's notify my account have been blocked for violating our term of service. this reason I don't know what i'm wrong. Actually I sign up new account I can sign in another phone, it can be access but I can not sign in on my phone. I think my IP has been blocked right. How can I access to this problem? Could you please help? My account is [email protected]

    0 Votes
  • Ch
    chunho1515 Oct 18, 2013

    please give me back my skout account [email protected]

    0 Votes
  • Ch
    Chunho15 Oct 16, 2013

    Kindly open my account [email protected]

    0 Votes
  • Al
    alexillo Oct 05, 2013

    i got my account blocked and i did have important information on it. pleas allow me to get it back [email protected] thanks

    0 Votes
  • Sa
    sanjay8489 Oct 01, 2013

    I can login to the app from my laptop but can't find a way to login threw fone it's says wrong password

    0 Votes
  • Vi
    Vikee Sep 29, 2013

    My account is blocked even my skout is blocked too i can not use also the other email to used skout anymore so plz i want my skout back my account detail is [email protected] sex male

    0 Votes
  • Ha
    hasku Sep 07, 2013

    im blocked from skout . i know my mistake very well, and im regret to did it . i won't do it again . my id is [email protected] . please unblock me in bagging you .

    0 Votes
  • Na
    naveenjain Sep 02, 2013

    this is my mail id [email protected] and plz do some need full

    0 Votes
  • Na
    naveenjain Sep 02, 2013

    my account has been blocked plz unblock me and i dont even now my account id

    0 Votes
  • Bl
    Bluesephire Aug 24, 2013

    My account had been blocked. Pls activate my account as soon as possible. If anything I had done with or without my realize my apologize on that. Pls consider my application to activate my account. [email protected]
    Thanks in advance.

    0 Votes
  • Li
    Lisa Chen Aug 24, 2013
    This comment was posted by
    a verified customer
    Verified customer

    I don't know what I did to have my account blocked.I have many friends on skout!!!Can you please unblock it??Please!Thank you very much. My email is:[email protected]

    0 Votes
  • Li
    linda9 Aug 18, 2013
    This comment was posted by
    a verified customer
    Verified customer

    pls help me i do not know what i did my accout is [email protected]

    0 Votes

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