The complaint has been investigated and
resolved to the customer's satisfactionResolved Skout — account terminated
resolved to the customer's satisfaction
What I do not like how Skout is handles people being terminated. When your acount is terminated they say to send a letter to [protected]@skout.com Ok, you send a letter then you get the following email from them.
Notice this has no Skout Logo on it.
We're sorry to hear you're having trouble with our application!
Is your device blocked?
We automatically ban users that display inappropriate behavior or
whose accounts contain copyrighted content. If you feel that you
didn't do anything wrong, you can appeal your ban here:
If you want to delete your account and have the latest version of the
1. Open the App.
2. Click on Settings.
3. Click on Deactivate Account.
If you are on the web or another mobile device, and want to delete
your account, go here: http://www.skout.com/faq/
Have a great day! :-)
When you click on the link you are brought to the following page.
Skout Account Deletion Appeal
Please fill out each of the fields below. If any field is marked "not applicable" or similarly for any reason, your appeal request will be denied. All fields must also provide accurate information or your appeal request will be denied. If your request is denied, you will not receive a reinstatement notification. Thank you.
First Name: *
Last Name: *
Date of Birth: *
Street Address: *
Zip Code: *
Phone Number: *
Contact Email Address: *
Skout Username: *
Your username is the email address you used to register your Skout account.
Do you have a subscription? *
Join Date: *
Last Login Date: *
Device ID: *
To find your Device ID, connect your iPod or iPhone to your computer and open iTunes. Go to the summary tab of your device and clicked on "Serial Number." This will change it to say "Identifier." The code that follows is your Device ID. If you go to Edit, then select Copy, you will be able to paste the Device ID here. If you have an Android device, type "Android" in this box.
Why are you appealing? *
Other Comments: *
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Does this violate Apple policy. On information and belief all applications on the iphone must have their own website. All applications that talk with consumers must not use a third party to send information back and forth to each other. Here Skout is using
In the event you have used Google docs you are aware how easily it is to pass information back and forth to others. Once you fill out the form you never hear back from Skout. No where on the page does it not say that it is selling your information to a third party. You must fill out the form to chat on skout again is it really worth it? You decide for yourself.