SUBMIT A COMPLAINT

Singles50automatic extension of premium membership

1
T Jan 29, 2020

Option for Premium Membership for x1 Month only.
The company has now debited my account for an automatic renewal.
There is no options on the website or app for easy cancellation.
This is not acceptable. Upon reading other complaints and comments there does not seem to be a fix.
Seems like this company is only out to obtain your card details in order to activate automatic payment collections.

  • Singles50's response · Jan 30, 2020

    Dear Thea,

    We're sorry to hear about your complaint. Please contact us directly at cs @ singles50 . com from your registered email address and add ''complaintsboard.com'' into the Subject header.

    Thank you in advance!

    On behalf of the Singles50 Customer service Team

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