Received notice to collect Registered letter at Bukit Merah yesterday. Went this morning. Told afer 2 pm weekdays. Request redelivery. Told to call 1311. Called no line. Search internet no num till finally saw 1605. Called and told registered letter only one delivery. Why only one when original 3 delivery attempts? Why tiong bahru branch removed? Why bukit merah so unhelpful. Call 1605 told wait 3 days to wait outcome. Why all singapore gov services getting worst? DISGUSTED