The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
ShutterStockUnethical behaviour

L Apr 01, 2020

Dear SS, I just can't belive what has happend to me.My account has been deleted for similars. I work with your site for 8 years now and we had a very good partnership. 400.000 works deleted
I am devastated. Income from Shutterstock is my main source of income
so I will be left with no source of living. I understand the reasons why you want to low down the number of similar photos, but you never gave me a chance or any warning. I could have deleted all of my textures and continued to work with photographs.My textures were selling very well too. All should get warning first and a chance to improve. I thought what was accapted, is ok. I apologies but I think we can get some better solution then deleting my 8 years work.I have never copping anyone elses work. I have worked hard by myself. Many accounts have similars and they were not terminated.Give me please a chance.Its a bad time for all of us. Corona virus and all...Above all I am now with no source of living. Can I at least get a written authorization to open another account. Nobody is answering me for 10 days now. I have an open discussion on forum.I wrote to administrators, and nothing at all.
*This is terms of service *

*If your account is terminated for any reason, you must obtain written
authorization from Shutterstock prior to establishing another account. You
may not have more than one active contributor account at any time without
the written consent of Shutterstock in each instance. *

Can I at least get any response. Its not fair after all this years.My account is
Alted Studio. id 997631
With respect, Sasa

RESOLVED

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