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ShortRunPosters Customer Service Phone, Email, Contacts
ShortRunPosters
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ShortRunPosters
reviews & complaints

1 5 3 3 ShortRunPosters
ShortRunPosters Customer Support Below Average
1 Resolved
2 Unresolved
33% of 3 complaints were resolved
ShortRunPosters resolves only 33% of negative reviews, showing poor commitment to customer concerns. Issues include long wait times, unhelpful answers, no follow-up, and unsupportive staff. This affects customer satisfaction, loyalty, and company reputation.
33% of 3 complaints were resolved
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ShortRunPosters complaints 3

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Newest ShortRunPosters reviews & complaints

ComplaintsBoard
L
2:41 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
ShortRunPosters has left an official reply on this complaint.

ShortRunPosters Not fair!

I bought 5 posters from this company and they arrived in a terrible condition! When I contacted Shortrunposters their rep said that they were not able to refund me because their policy said so. They offered me a 15% discount on my next order and promised that next time they'll be more careful. Are you kidding me? I demanded my money and told that I want to speak with the owner but they refused to give me his contacts. I'll report these guys and will post reviews everywhere I can! This is not fair!

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Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

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ComplaintsBoard
I
7:56 am EDT

ShortRunPosters I haven't received full order

I ordered 25 posters from the website www.shortrunposters.com. I received only 10 and 5 of them were slightly torn, because the courier damaged the tube, which contained these posters. When I contacted the seller and asked about the reaming posters I heard only excuses and promises about delivery. Not recommended seller.Please leave comments about this company, because people should be aware when they buy from such dishonest seller.

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ComplaintsBoard
A
11:23 am EDT

ShortRunPosters The worst online experience ever.

Shortrunposters.com was the worst online experience ever. The product I received cost much more money than advertised. It also was not sized per my order, only 5 of the 10 posters were usable and those that could be used were the wrong size. When I ask for a resolution to my bad order, I was told I received what I ordered.

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Is ShortRunPosters legit?
ShortRunPosters earns 96% level of Trustworthiness

SAFETY NOTICE: ComplaintsBoard has analyzed ShortRunPosters and determined that it has perfect credibility and is completely trustworthy, with a legitimacy rating of 96%.

We found clear and detailed contact information for ShortRunPosters. The company provides a physical address, 3 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

ShortRunPosters has claimed the domain name for shortrunposters.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Shortrunposters.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Our scan shows ShortRunPosters website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.

Shortrunposters.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for ShortRunPosters have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

Shortrunposters.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:
  • Despite a high level of trust, our investigation found issues with ShortRunPosters's service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Only 33% of 0 complaints were resolved.
  • ShortRunPosters protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to ShortRunPosters has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
Our Verdict: ShortRunPosters is highly recommended company, but beware of poor customer service. Their 33% Resolve Complaints rating is a cause for concern. We advise using their services securely and reviewing complaints beforehand.
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ShortRunPosters contacts

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+1 615 327 3437 +1 (877) 856-0115 More phone numbers

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