CB Drug Store Shoppers Drug Mart Complaints #42-61

Shoppers Drug Mart Reviews and Complaints

Shoppers Drug Mart review: Smile direct club teeth whitening kit

Manny999 of Vancouver, CA

Sep 27, 2023 2:27 pm UTC

Purchased this $80 teeth whitening kit from the 1202 West Pender St SDM in Vancouver and the whitening pens turned out to be defective. SDM refused to refund or exchange the product for me & referred me to the manufacturer. The manufacturer said there is nothing they can do because the item was purchased through the retailer, therefore I must deal with them. SDM declined my request once again. Complete disregard for fairness & decency in this situation.

Desired outcome: Refund

Terrible customer service concerning a faulty product I purchased at a Vancouver store. They just pass the buck to the manufacturer who in response told is we need to deal with SDM directly because that was where the product was purchased. SDM does not care about customer loyalty and have been very dismissive.

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Shoppers Drug Mart Contacts

Shoppers Drug Mart phone numbers

+1 (800) 746-7737

Click up if you have successfully reached Shoppers Drug Mart by calling +1 (800) 746-7737 phone number 1 1 users reported that they have successfully reached Shoppers Drug Mart by calling +1 (800) 746-7737 phone number Click down if you have unsuccessfully reached Shoppers Drug Mart by calling +1 (800) 746-7737 phone number 8 8 users reported that they have UNsuccessfully reached Shoppers Drug Mart by calling +1 (800) 746-7737 phone number

Customer Care

Shoppers Drug Mart emails

customerservice@shoppersdrugmart.ca

100%
Confidence score: 100%

Support

lgogas@shoppersdrugmart.ca

92%
Confidence score: 92%

communication

Shoppers Drug Mart address

243 Consumers Rd, Toronto, Saskatchewan, M2J4W8, Canada

Shoppers Drug Mart social media
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