The complaint has been investigated and
resolved to the customer's satisfaction
Sheratonpoor room conditions

I was awakened at 3:30 in the morning by water dripping on me and the bed. One of the many patches in the ceiling had sprung a leak and water was dripping on to me and the bed. The hotel and staff were unresponsive. I would not recommend staying at this hotel. There are several better options down the street and closer to the airport.

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