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CB Cleaning Services / Laundry ServPro Complaints #2-21
ServPro

ServPro review: Cleanup of smoked in mobile home

I
Author of the review
8:13 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

Heavily smoked in mobile homes. The living/dining room did not look like they had cleaned/whitened the ceiling. Still resembled yellow coated dirty teeth/dentures. I tried to get them to return to fix it “like it never happened” their motto. But no one coming as of yet- costs too much not to be satisfactory. Surely they have a -bleach or peroxide- sort of whitening agent. They came on a Friday and left the ozone machine through the weekend. But ceiling still look bad. I’m wondering since I could not stay to supervise if it was even done. They setup a camera on tripod early in the day. But not providing evidence either that the ceiling was even done. Other people asked me if they tried to steam it off- but they told me they don’t.

Desired outcome: Clean the ceiling. Give it another attempt- if you even did it once?

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    May 18, 2026
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