Select BlindsRoman shades

D
This review was posted by
a verified customer
Verified customer

When trying to order the shades, I emailed the company twice and called twice. They did not answer my emails. After being on hold for twenty minutes with each call, a recording came on offering to have them contact me. They never did.
The four shades arrived, and I was not surprised at the poor quality. The hardware was cheap plastic, the mounting points were unevenly placed, the upgraded chord controls were flimsy.
This is a shoddy company making an inferior product. In my opinion, you would be better off to find a local company and shop there.

Responses

  • Is
    Ishkotay Jan 26, 2012
    This comment was posted by
    a verified customer
    Verified customer

    They do not honor customer satisfaction guarantee. Stay away from this company. The swatch looked nice but the complete product was cheap. They don't even give you hardware to hang them up. if you complain they offer a 10% discount towards future purchase of substandard products.

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