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Hillarys Blinds reviews first appeared on Complaints Board on Apr 24, 2007. The latest review Shutters was posted on Jul 6, 2020. The latest complaint mis sold was resolved on Jul 23, 2018. Hillarys Blinds has an average consumer rating of 2 stars from 43 reviews. Hillarys Blinds has resolved 6 complaints.

Hillarys Blinds Customer Service Contacts

+44 800 916 6524 (Customer Service)
+44 800 916 1094 (Existing Orders & After Sales Advice)
Colwick Business Park, Private Road № 2
United Kingdom - NG42JR
Mon9:00 AM - 5:00 PM
Tue9:00 AM - 5:00 PM
Wed9:00 AM - 5:00 PM
Thu9:00 AM - 5:00 PM
Fri9:00 AM - 5:00 PM

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Hillarys Blinds Complaints & Reviews

Jul 06, 2020

Hillarys Blinds — Shutters

We placed an order for shutters in February with an expected installation date in May. On 24th March we were...

Mar 07, 2020

Hillarys Blinds — Customer Service

I purchased vertical blinds for my patio doors on the17/09/2019. I had a problem with one of the slatts that...

Jan 07, 2020

Hillarys Blinds — blind

Hillarys Reference: 9358842 There are two make to mature Black Out Blind I have ordered to Hillarys through...

Hillarys Blindscustomer service

Suzanne from West Midlands came during black Friday sale booking she measured gave quote I signed machine confirming price £120 she then said she made mistake it is £15 more!she then said her card reader and mobile phone was dead could she take my car charger for the day as she has many customers to visit!I refused fitting was arranged for today 20 December.I called you to report incident your gentleman said he had no order for one kitchen vertical grey blind, no price, no ref etc ?I cancelled order via email because I am concerned I received email you would email me I am disabled with impaired hearing, no email? Then fitter turned up, he just entered my house walked into my kitchen without being invited I was in nightclothes because I am ill I found this very upsetting, he said you had not been in contact with him!I find this disgraceful service, I needed blind fitted for Christmas with shutters and conservatory blinds new year but I have no faith in Hillary's blinds I look forward to hearing from you via email

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    Nov 11, 2019

    Hillarys Blinds — french door blinds

    10 blinds ordered 8 ok french door blinds awful as pattern does not align. my neighbour has exactly same...

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    Nov 05, 2019

    Hillarys Blinds — fitting for my vertical blinds

    I bought vertical blinds from Hilary Blinds about 4 years ago. I contacted them last week to get the turner...

    Hillarys Blindsshutter

    Customer number 9237503
    Date purchase June 26, 2019
    Date installed Sept 18, 2019

    I honestly admit I signed the paper. However, it was not the one I am expecting as a result. I didn't understand about the panel? I mentioned that I don't want a big one. No actual visualisation showed only sketch with right and left so I signed. I even explained through my words and through pictures. I knew I agreed to the plan but in our conversation I thought we agreed what was said will be exactly same shutter design I wanted. As I have no much idea with regards to shutter Either way you could just show me pictures or draft how will it look like when it's done like 2d etc so I can amend before installation happened. I am sorry if I was complaining because I was not fully satisfied and happy of the product and it cost £1000 to see everyday in my living room. I called your staff and all of them said they cannot do about it anymore or even remodel. I am humbly asking I am willing to purchase a new design for my living room as long as u help me remodel or move the existing shutter either to one of my windows upstairs the only thing the length measurement is slightly smaller than the existing order. Please help me because I spent a lot of money for this. Thank you very much.

    Attached here was the finished product and the one I showed through text.


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      • Updated by Mummy3 · Sep 28, 2019

        Waiting for reply

      Hillarys Blinds — curtain & blind order

      Order: H4261 / ELTONFL 112897 I placed an order worth £2000 on Friday 9th November. Firstly I was told at...


      Hillarys Blinds — appointment for blinds

      Didn't turn up for the appointment. Agent said they were outside the shop next to my flat. When I went down...

      Hillarys Blinds — ordered blinds/shutters 17th may, still awaiting fitting

      Would never buy from Hillary's blinds again. Stay away! Ordered shutters and blinds on 17th May and still...

      Hillarys Blinds — curtains / fitting

      Morning, I have spent over 2 year painstakingly renovating my house and decided to spent £2500 on curtain...

      Hillarys Blinds — service and blinds

      I bought 18 Roman blinds and 4 Curtains back in October 2017. At the time of sale I was promised that I would...

      Hillarys Blinds — quotation fraud

      I called Hillary Blinds to come and give me a quotation in January 2018, the representative fixed an...


      Hillarys Blinds — no explanation/apology as to why shutters have not been fitted 5 weeks after fitting date

      Initial sales appt. 22nd March 2018 Measurements taken 20th April Fitting day Fri 13th July At 8.00pm that...


      Hillarys Blinds — no response to aftercare correction

      For nearly a year I have been promised by Hillary's to correct their faulty blinds. They were incorrectly...

      The complaint has been investigated and
      resolved to the customer's satisfaction
      Hillarys Blinds — mis sold

      Tracey McWilliams 97 Farmers Way Cox Green Maidenhead Berkshire SL 63PU [protected] Order Number - CAH 1883...

      Hillarys Blinds — shutters

      Shutters are the wrong colour!! Salesman also lied to get a more expensive sale, I've since learned that...


      Hillarys Blinds — poor advisor, product and the worst customer care

      I have bought a 1930's house and had lots of work. The worst mistake was asking Hillarys to help. I have a...

      Hillarys Blindsconsultation

      An email, phone call and confirmation text message took place to confirm the date and time of my consultation. I waited in and no one turned up, no courtesy call was had.

      I emailed and complained of which a pathetic email was received back.

      Since then 3 separate advisors have called, emailed and text every day for 3 days even after a have expressed my disgust and told them not to contact me again!

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        Hillarys Blinds — shutters.. fitter and aftersales

        Fitted blinds and made to pay before fitter left not being able to check them properly. Whilst cleaning up...

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