The complaint has been investigated and
resolved to the customer's satisfactionResolved Secureboxoffice.com — over price concert tickets
resolved to the customer's satisfaction
When searching for tickets to a concert on what I thought was the box office for the theatre I ordered 4 tickets from secureboxoffice.com as I thought this was the suggested provider of tickets for the theatre. When I hit submit on my iPad nothing happened so I filled out the online form again and the 2nd time I received a confirmation but no email receipt. The next day when I still hadn't received my email receipt I tried calling the company to confirm and their phone lines were down so I called my credit card company and found that I was charged for 8 tickets. When I finally got through on the phone to to company they refused to refund anything. I then did some searching and found that the tickets I purchased were about $35.00 more per ticket than they were charging at the actual box-office site. Now I am stuck with 8 over priced tickets. I am working with my credit card company to dispute the charges but I feel scammed, ripped off and embarrassed that I purchased anything from this company.
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