Music Direct Audiophiles Reviews 2025

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C. Hoeger

Jun 26, 2023 1:52 pm EDT

Verified customer

Music Direct Awful customer service, refund nightmare. Beware before purchasing!

Terrible customer service. It's like pulling teeth to get a refund. Be careful before you buy. I purchased a tube, but they sent me the wrong one and had the audacity to insist it was the right one. Obviously, it wasn't because it had a completely different number on it. I'm still waiting for my refund, and every time I call, they feed me more lies. It's frustrating beyond belief.

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How responsive is Music Direct's customer service?

0 Resolved

1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

How is Music Direct’s rated by audiophiles?

Music Direct’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of audiophiles are dissatisfied with purchases.

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Music Direct reviews first appeared on Complaints Board on Jun 26, 2023. The latest review Awful customer service, refund nightmare. Beware before purchasing! was posted on Jun 26, 2023. Music Direct has an average consumer rating of 1 stars from 1 reviews. Music Direct has resolved 0 complaints.