My name is reggie an I am a long time customer of sears, recently I had a complaint against a warranty problem, since I made that complaint sears has lowered my credit line, I have been with them 30+ years an had established a large credit line I just wanted to let the people know how sears retaliates against anyone who has an issue with them, after 30 years this is how they treat their customers, someone needs to look into the practice of this company, if they need any other info feel free to contact me. retaliation is that a crime?
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2 comments
Sorry to hear that sir. But it is not sears you should be upset with as they had nothing to do with it. Citi bank does the financing for the sears card and they lowered your limit NOT sears
This is typical of Sears to push the blame on someone else. They also claim they are separate from Sears Warranty department. But when they solicit you via phone call to purchase a warranty they represent themselves as Sears. I have cancelled my card today. It is no wonder they are going out of business.