SCSpoor service

J
This review was posted by
a verified customer
Verified customer

Purshased carpet from scs was advised to strip all carpet no mention of gripper to be left on so we stripped all the carpet we are not carpet experts or sales people and should have been advised about all these things before hand on the day of fitting fitter arrived said no gripper advices store told us to strip everything and make sure all ready for fitting fitter said no gripper I said store not advised fitter left no fitting carpet as no gripper on van rang store spoke to Nigel wouldn't not let me speak said I'm shouting when I was not and put phone down on me I have not had to take twi day off as scs have no sales skill and don't know how to sell carpet and advice customer but happy to tak your money and very polite when have payment but rude and unhelpful when thing are not correct

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