The complaint has been investigated and
resolved to the customer's satisfactionResolved ScoreSense.com — unauthorized charges on bank statement
resolved to the customer's satisfaction
I went through my bank statement and discovered there was a charge of $29.95 to score sense. I have never heard of score sense. I never authorized anyone from score sense to take $29.95 from my bank account. I contacted score sense as soon as I saw bank statement. They told me they would put in a request for a refund. Two days later, I recieved an e-mail saying they won't refund the money because I didn't do it in the correct time frame. What??! I never signed up for the service and I never authorized them to take money out of my account. What does time frame have to do with getting the refund? I never signed up!!! I made another request today for the $29.95. It's not even the money, it's the principle of it. If your thinking about signing up with this company, don"t do it! They steal and lie. Horrible company!!!