Save-A-Lot review: Poor customer service

I visited the store 2/07/2023... As I walked in the store I see a black girl gathering buggies as always and the manager standing in front of the store vaping and not helping. I walk the store and got my groceries and headed to checkout the same girl getting buggies was at the register and the manager was in the office on her phone as the line grew longer and she did not come help the young lady. I come to this store everyday and see the same stuff going on and I'm just wondering when is save-a lot going to get more employees and a new manager who does help her team