Latest Reviews and Complaints
Sanuk - Shoe sizing... No return on mail order if you cant get your foot into the shoe.
Everything was great, until I tried the shoe on and realise it is not made for ppl with a high instep. Its not at all forgiving, my correct shoe size is 8 and I cant even get my foot in the shoe. They have offered a credit, however it is of no use as their shoe design is the issue not the product - it simply in made for ppl with a shallow instep. We have...
Read full complaintSanuk - Exchange process is a scam
Their shoes are comfortable, but their customer service is terrible. I don't know why they bother having customer support. They're unable to help with any order issues. They can't tell you anything beyond what you are able to look up in your own account.
Additionally, the order and return process is terrible. I tried to return one pair of shows and exchange 2 others. They failed to give me the proper label, so the exchanges weren't processed. When I contacted them to see why I haven't received any information about my exchanges, they seemed very confused about the entire issue and then told me I had to wait 10 days to check back and they'd see if they could give me my exchange then. We'll see what happens then, but I'm not at all confident I'm actually going to get my shoes.
Sanuk Reviews and Complaints
Sanuk’s earns a 1.0-star rating from 1 reviews and 1 complaints, showing that the majority of footwear enthusiasts are dissatisfied with their comfortable shoes.
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 16, 2025
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