DSW Canada

I gotta say, I ain't too impressed with DSW Canada. I mean, I ordered some shoes over three weeks ago and still haven't gotten 'em. They were real quick to take my money though, that's for sure. I had to call customer service four times just to get some answers. The first two times, I didn't hear back from anyone. But the third time, this lady finally sent me an email explaining what was going on and even offered me a discount. I replied to her email, but never heard back. So I had to call again yesterday, and finally got some answers. The rep said my shoes should be here in about a week and offered me the same discount as before. I guess we'll see if they actually show up this time. But honestly, this whole experience has been a real hassle.

So, I was browsing through dsw.ca and found a pair of slippers that I really liked. The website said that they were in stock, so I went ahead and placed my order. I was really excited to receive them, but four days later, I got an e-mail saying that the slippers were actually out of stock. I was pretty disappointed, but the e-mail offered me the option to order another pair instead.

I decided to call customer service to see if they could help me find another pair of slippers that I would like. The representative on the phone was really helpful and suggested a different style that was similar to the ones I had originally ordered. They confirmed that the new style was in stock, so I went ahead and placed my order over the phone.

I was really hoping that this time, my order would go smoothly. But three days later, I got another e-mail saying that the second pair of slippers was also out of stock! I couldn't believe it. I was starting to feel frustrated and annoyed at this point. I don't have time to play this guessing game when I shop.

In the end, I decided to cancel my order altogether. I was really disappointed with my experience at dsw.ca. I understand that sometimes items go out of stock, but it was frustrating to receive conflicting information about the availability of the slippers. I hope that dsw.ca can improve their inventory management system so that this doesn't happen to other customers in the future.

DSW Canada's website is not the best. They need to improve their inventory management system because it is not accurate. The website can be misleading, and it can be frustrating when you think you are purchasing a product, but it is not available. When you do make a purchase, you will receive an email saying that you will get a confirmation email when the product is shipped. Unfortunately, you may never receive that email. You may have to wait for weeks before you contact them to inquire about the delay. However, when you do contact them, they are quite responsive and apologetic. They will give you an extra 5% off and refund your money, which takes another week. It is not the best service, but at least they try to make it right.

Personally, I prefer to spend my money on import taxes and duty at www.heels.com. I know that I will get what I ordered, and I will not have to deal with the frustration of waiting for weeks and then having to contact customer service. It is worth the extra money to have peace of mind and not have to deal with the hassle.

I recently made a purchase on dsw.ca for a pair of Timberland boots. I was super excited to receive them and couldn't wait to show them off to my friends. The website stated that the expected delivery date was within 5 business days and that I would receive an email once the item was shipped from the warehouse. However, after 5 business days had passed, I still hadn't received any notification about my order.

Feeling a bit frustrated, I decided to give their customer service a call. The representative apologized and informed me that the item was out of stock. They offered to refund my money, but I was curious as to why I wasn't notified about the item being out of stock in the first place. The representative simply stated that it was an oversight on their part. I couldn't believe it! They had already taken my payment, and I was left waiting for an item that was never going to arrive.

As of now, I'm still waiting for my refund. However, the representative did offer me a 25% discount on the site as a way to make up for the inconvenience. But, I couldn't help but notice that there was already a sale for 20% off on the site. So, I decided to take my business elsewhere and found a better deal on shoeme.ca.

Overall, my experience with dsw.ca was disappointing. I was let down by their lack of communication and oversight. However, I do appreciate the effort made by their customer service representative to make things right. But, in the end, I found a better deal elsewhere.

I gotta say, I'm pretty bummed out about my experience with DSW Canada. I mean, this is the second time I've bought shoes for my kiddos from them and both times I've had issues with the same brand. Last year, they were super helpful and fixed the problem right away. But this year, it's a whole different story. I bought a new pair of shoes for my little one back in May and by July, the seams were already coming apart. I sent them pictures and everything, but it's been a total runaround trying to get them to do anything about it. And get this, there's no DSW store anywhere near me, so they want me to send the shoes back during a pandemic. Like, what am I supposed to do, have my kid walk around barefoot? It's just ridiculous. I don't think I'll ever buy shoes from DSW again. There are plenty of other places to get better quality shoes without all the hassle.

So, I ordered a pair of boots from DSW Canada (dsw.ca) and boy was I disappointed. After only 4 months of having them, they fell apart! I mean, come on, that's just ridiculous. I reached out to their customer service team to see if they could help me out, but all they said was sorry and that they didn't have a warranty. What kind of company doesn't stand behind their products? I definitely won't be doing business with them again.

To make matters worse, I couldn't even warn other customers about the poor quality of the boots I purchased because there wasn't an option to leave a review on their website. I find that pretty shady. If a company truly believes in their products, they should allow customers to leave honest feedback.

And to top it all off, they even sent me the wrong color! But honestly, I didn't even bother mentioning it because I didn't mind the color. But still, it's just another example of their lack of attention to detail.

Overall, I would not recommend DSW Canada (dsw.ca) to anyone. Their poor quality products and lack of customer support are unacceptable. Save your money and shop elsewhere.

So, I thought I'd give DSW Canada a try and ordered a pair of shoes from their website, dsw.ca. I was in a bit of a rush and decided to pay extra for quick delivery. But boy, was I disappointed! The quick delivery only happens after the order is processed, which took a whole week in my case. I mean, come on, when you pay extra for fast delivery, you expect it to be from the point of order, not from the point of processing, right?

To make matters worse, I still haven't received my shoes, even though it's been over a week since I placed my order. I was hoping to wear them on a trip that I had planned, but it looks like that's not going to happen. I tried to cancel my order, but it seems like that's not possible either. I called their customer service over the weekend, and three days later, I received a notice saying that my order cannot be cancelled. So, I guess I'll just have to wait for the shoes to arrive and then send them back for a refund.

Overall, I'm not impressed with DSW Canada's service. The whole point of paying extra for quick delivery is to get your order on time, not to wait for a week and then find out that you can't even cancel it. I hope they improve their service in the future, or else I'll have to look for another online shoe store.

I recently had a shopping experience with DSW Canada (dsw.ca) and I must say, it was a breath of fresh air compared to my previous experiences with other online shoe retailers. The website was easy to navigate and had a wide selection of shoes to choose from. I was able to find the perfect pair of boots for the winter season.

The checkout process was smooth and I received my order confirmation promptly. The shoes arrived within a week and I was impressed with the quality of the packaging. The shoes were in perfect condition and fit true to size.

What really stood out to me was the customer service. I had a question about my order and was able to easily reach a representative through the live chat feature on the website. They were friendly and helpful, and I felt like they genuinely cared about my experience.

Overall, I am extremely satisfied with my purchase from DSW Canada. It's refreshing to find a company that values their customers and provides excellent service. I will definitely be a returning customer and recommend DSW Canada to anyone in need of a new pair of shoes.

I recently made an order on dsw.ca for three items. The first item was shipped right away and I received it quickly, which was great. However, the other two items were supposed to ship a couple days later, but after two weeks, the tracking information had not changed from "shipping label created". I was getting worried, so I decided to call Purolator to see what was going on. They informed me that DSW never provided them with the package. I was so frustrated and confused, so I decided to call DSW to see what was happening.

When I called DSW, they told me that they could "reship" the items, which didn't even make sense because the items had never been shipped in the first place. I was so annoyed and asked them to explain what was going on. They told me that they would look into it and get back to me. A week later, I still hadn't received any updates from DSW and the tracking information on Purolator remained at "shipping label created". I decided to contact DSW again and they told me the same thing - that they could "reship" the items. At this point, I was beyond frustrated and asked for a refund.

It's been several days and I still haven't heard anything back from DSW about the refund. I feel like I've been scammed and I'm so disappointed. I wouldn't recommend shopping on dsw.ca because of my experience. It's a total waste of money and time. I hope that DSW can improve their shipping process and customer service in the future.

So, I was looking for a new pair of boots and decided to check out DSW Canada (dsw.ca). I found a pair of Women's Dingo Wendy boots that I really liked and decided to order them. I did some research on the sizing and read that they run a size small, so I went with a size 8 instead of my usual 7. The shipping was pretty fast, and I was excited to receive my new boots.

However, when I opened the box, I was disappointed to find that the boots were not the right size. The box read size 8, but the boots themselves were size 6.5. Not only that, but they were also a much darker shade of brown than what was pictured on the website. I was pretty annoyed by this mistake, but I figured it wouldn't be a big deal to return them since the site offers "simple" and free returns.

I emailed DSW Canada (dsw.ca) twice to let them know that I needed to return the boots, but I never received a reply. I was pretty frustrated by this lack of customer service, especially since I had already paid for the boots and was now stuck with a pair that didn't fit me. In the end, I ended up selling the boots to a friend.

Overall, I had a pretty bad experience with DSW Canada (dsw.ca). I don't usually write reviews, but I felt like I needed to warn other shoppers about my experience. If you're looking for a bargain, you might want to look elsewhere.