Peltz Shoes reviews & complaints 4
Keywords
shoes return website difference mail manager money online purchasing refund store available charged confirmation credit delivery ordered pairs shipping acceptNewest Peltz Shoes reviews & complaints
Shoes
I ordered pr. Of white shoes #z7409786-1 size09 W, they were being shipped byCortez RD,
It came from Bradenton Fla
Order date was 2021, price was 44.94. Shipped br FedX
When they arrived the box was open and the shoes were gone.
Marcia Clegg [protected]
1412 Edgemere dr.
Rochester ny
Please respond
Desired outcome: New shoes
Very disappointed with this company!
I've ordered a pair of shoes from Peltz Shoes website and the ones I received were too big, so I contacted Peltz Shoes via email and asked for a replacement. Later they replied and said that they decided to accept the shoes back and promised to send me a return label as soon as possible. That moment I thought how nice they were.
One weeks passed and I heard nothing from Peltz Shoes, so I decided to send them a message. One day later I received a reply and they said that they were very sorry but they were not able to accept the shoes back. I also tried to call Peltz Shoes but they did not pick up. Very disappointed with this company!
Bad Customer Service/Deceitful
I ordered 9 pairs of shoes from Peltz website, received confirmation of order, and notice of delivery all reflecting the cost for 9 pairs. I received only 6 pairs, contacted Peltz was told 3 pairs were no longer available, and Peltz "claimed" they only charged for for the 6 pairs of shoes I received. They did indeed charge me for all 9 pairs, and I wanted to return all shoes, since I was unhappy that they did not notify me of the shoes that were no longer available, and charged me in full - I really did not want to do business with them. They refused to pay return shipping, lied to me time and time again, would not let me speak to a manager (telling me OBVIOUS lies - eventually saying they just left the building). After filing complaints with BBB and my credit card company I did receive a credit for the shoes I did not receive, and I paid to ship the shoes back (that I did receive), had to also do proof of delivery because I didn't feel good about their business practices (very deceptive), they received the shoes, and did not credit my credit card - UNTIL I filed another complaint. NOT a good company to do business with, terrible customer service, deceptive, poor communication.
Is Peltz Shoes legit?
Peltz Shoes earns 91% level of Trustworthiness
Perfect Trust Endorsement: Peltz Shoes achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.
We found clear and detailed contact information for Peltz Shoes. The company provides a physical address, 7 phone numbers, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Peltz Shoes has claimed the domain name for peltzshoes.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Peltzshoes.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Peltz Shoes as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
We looked up Peltz Shoes and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Peltzshoes.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- We conducted a search on social media and found several negative reviews related to Peltz Shoes. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Horrible Experience
First I was overcharged when purchasing the shoes at the shoe. Not very friendly about having to refund the difference. Then I had to return the shoes via mail. Peltz's manager claims they never received them since they were addressed to the store. Claims they already refunded my money but it was the difference that I was refunded. Definitely will not use Petz Shoes again either at the store or via mail - Online Shoes and Shoebuy are reliable companies and very pleasant to deal with.
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