Saks Fifth Avenue / return item versace jeans

I ordered a pair of Versace jeans that did not fit properly so I returned them with Saks shipping label, yesterday I received that same package back from Saks stating there was an Old Navy and some other cheap item in my return package and refuse to credit me. There is no way I sent back items from stores I don't even shop at. Their employees in the return distribution center must be robbing items and claiming they got an item returned in package that Saks does not even carry, now they feel I should pay the $469.80 for a pair of jeans I don't own. Buyer beware! Customer Service is of no help, they said they asked return center what they received and they claim jeans were not in package. Of course they did, would they say, we did get them back but decided to rob them to sell elsewhere. I will never shop at Saks again, neither online nor in the store

Sep 11, 2019

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