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It all happened when me and my friend who is hispanic and am black we went in the saks 5th ave store we purchased 2pairs of puma sneakers payed cash then left the store about 2minutes after we left the store the security and a store clerk who are both caucasians approached us publicly, accusing us of stealing. 'their claim was a woman saw us switch our old shoes an walked out. All they had to do was look at our feet and notice that the sneakers we are wearing their store do not carry that brand. But they were so sure that the black guy and the hispanic were thieves. Their judgment were totally impaired. It was so upsetting to us that we both ask for a refund. And received no apology. I guess thats saks 5th ave way of customer service towards blacks and hispanics.
IT ALL HAPPENED WHEN ME AND MY FRIEND WHO IS HISPANIC AND AM BLACK WE WENT IN THE SAKS 5TH AVE STORE WE PURCHASED 2PAIRS OF PUMA SNEAKERS PAYED CASH THEN LEFT THE STORE ABOUT 2MINUTES AFTER WE LEFT THE STORE THE SECURITY AND A STORE CLERK WHO ARE BOTH CAUCASIANS APPROACHED US PUBLICLY, ACCUSING US OF STEALING . 'THEIR CLAIM WAS A WOMAN SAW US SWITCH OUR OLD SHOES AN WALKED OUT.ALL THEY HAD TO DO WAS LOOK AT OUR FEET AND NOTICE THAT THE SNEAKERS WE ARE WEARING THEIR STORE DO NOT CARRY THAT BRAND.BUT THEY WERE SO SURE THAT THE BLACK GUY AND THE HISPANIC WERE THIEVES .THEIR JUDGMENT WERE TOTALLY IMPAIRED.IT WAS SO UPSETTING TO US THAT WE BOTH ASK FOR A REFUND. AND RECEIVED NO APOLOGY .I GUESS THATS SAKS 5TH AVE WAY OF CUSTOMER SERVICE TOWARDS BLACKS AND HISPANICS.
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wow, that's pretty bad.
Thats messed up, boycott Saks! I hate racial profiling.
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If you are black and shop at this store U are followed. I was told I cannot take a man purse into fitting Rm. I had to check it. Mean while every one else is allowed to take shopping bags into fitting Rm, even strollers with shopping bags in them. My bag was 50 x smaller than average women's purse. Start checking every women's purse and shopping bag and not only your black customers. that is called RACIAL PROFILING.
maybe you shouldn't be carrying around a MAN PURSE. It is not the fact that you are black (which by the way, any and every issue blacks ever have is "racist" to them) it is because a male carrying a purse is out of the ordinary and LOOKS suspicious. Maybe you should join this century and get on the same page as everyone else. Also, you just "racially profiled" everyone else by saying, "Start checking every women's purse and shopping bag and not only your black customers." Get over yourself already and quit giving people a reason to doubt you.
My family was also profiled at SAKS 5th Avenue. I was looking at costume jewely costume jewelry "LOL" As soon as my husband comes up with my young daughter, here comes a man rearranging scarves, some of the jewelry, whatever he could find to stay there while I was looking. I saw my husband getting angry and ready to say something. At that point, to prevent a scene, I said to my husband and daughter lets go.I tossed the stuff I was looking at back on the counter (he really did have something to staightenen then.). My husband and I both make very good money. Did this idiot really think we were working as a team to steal costume jewelry? I guess so. Immediately after we walked away, a cucasian lady come up and started looking. The male associate left right away.
Tony Mondoza - Was too busy on his phone showing a co worker nude guys and could not be bothered to help any customers. Why does saks allow this behavior?
There are small children in these area and Saks need to protect customer not run them away.
Tony Mendoza. - This guy has 2 DUI, no driver licence, blows in to a tube while driving the suv illegally. Does Saks not screen employee anymore? I don't want this kind of person handling my credit card for purchases
I filed a case and was asked to send my invoice by Fax, as you know Fax machines have become old fashioned and not available. in 2019 either email address or even better whatsApp are currently in use. Please provide me with an email address to send the documents requested by Dispute Dept.
Dr. Nabil Al Tawil
yasnabil@gmail.com
Companies such [censored] all saints have stolen art work and designs and Saks is selling our works without paying us a dime. Original and unique designs that I know I created myself are being sold by thieves at Saks 5th Ave.
I ordered a coat never received it they claimed that it was out for delivery, but it says it wasn't delivered until 2 days later from the day it was out for delivery. I never received my package, and they refuse to give me my money or replace my coat. I will NEVER shop with saks again.
Saks website offers the option to pay using PayPal, however when you click on the link to use PayPal, NOTHING HAPPENS. It does not take you to the PayPal site like it is supposed to. Thousands of other companies offer this option without a problem, what is the matter with Saks.
This happened to me today, May 17 and also last week
I ordered Ray ban glasses online on May 30th and they delivered an empty box with fedex I tried contacting the customer care with pictures as proof still they rejected my claim. Worst company to work with don’t trust them
I ordered a pair of shoes from Sakes Fifth: it showed delivered but never delivered. Then they refuse to refund me the money, and rudely asked me to talk to Fedex regarding the delivery information/query. No solution at all!
Won't ever buy from them again!
Trash company
I placed an order for a maxi dress online. I received a blouse instead. Saks refused to refund as they clsim the correct item was sent @ Unbelievable!