The complaint has been investigated and
resolved to the customer's satisfaction
Safeway Kapahulu Pharmacynegligence and incompetence


incompetent Pharmacist and ill treatment. Pharmacist refused to fill prescription, as she was unable to look up the rule regarding medication according to Hawaii State Board of Pharmacy. Insisted she could do nothing until she could get a hold of doc. office. Even though the prescription was filled before at same pharmacy with no difficulty. Didn't bother to look into matter and was quick to be done with it. My daughter was treated rudely as well. Never encounter this problem. Other pharmacist (husband and friends) confirmed that the Safeway Pharmacist should not have had an issue and her handling of issue was unprofessional and an inconvenience. As another medical professional I demand appropriate disciplinary measures in ensure that another mistake such as this does not happen.

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