Safeway review: I fell on the slippery floor

On the morning of Nov. 25 at the Safeway at Prince and Campbell in Tucson I fell on the slippery floor just a couple of feet from an employee. I shouted for help but she completely ignored me. I am a frequent customer at this store and have had problems with this employee in the past after several poor service decisions she made and to which I sadly reacted poorly. I am aware that she does not like me. A customer come by and generously helped me to my feet. I looked over at the employee who continued to ignore me. I asked her why she didn't help me off the floor. She answered rudely saying she didn't hear me scream which of course was not true.

I find now that my knee has been compromised from the fall and needs medical attention. I have never had this kind of problem before.

I am asking here for your response to my complaint.