The complaint has been investigated and
resolved to the customer's satisfactionResolved Safelink Wireless — monthly minutes
resolved to the customer's satisfaction
I have a safelink cell phone as well, To make sure you get your minutes each month the phone has to be on to receive the minutes, if the phone is off you will not get them. However I always receive a text message from safelink ( even when I do get my minutes ) that if you did not receive your monthly minutes please text 55555 to the sender of the text message and you will receive your minutes. I have never had to do this because I have always received my minutes on time, also I would like to let you know my friend told me if you do this text message minutes retrieval thing a couple days before the first of the month you will get your minutes early. I think she said, "it couldnt be any earlier then a day or two before the 1st" I have not personally tried this but she has many times and has gotten her minutes early each time she did this. Have you ever received one of these text messages that says if you did not receive your minutes pleas text 55555 ext ext ?????