The complaint has been investigated and
resolved to the customer's satisfaction
Safe Home Security, Inclies

I tried to get out of my contract last year, so I paid $344 to get out at 30 months of my 36 month contract. Now, they say I didn't cancel correcly and have to pay the final 6 months. WHY WOULD I PAY UP FRONT $344 IF I WASN'T CANCELLING!?!? I asked the supervisors if the employee that cancelled my account was still working for them, and she is not. Go figure. I got lied to and it is now costing me an additional $180 to "fulfill" the contract while not having service for half the life on the contract. Very bad business, and a very upset customer that hopes others think twice before using "Safe Home".

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.