Ryze Superfoods’s earns a 4.8-star rating from 343 reviews and 95 complaints, showing that the majority of health-conscious consumers are exceptionally satisfied with their nutritious products.
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Replied
This company is a total scam
This company is a total scam. I didn't sign up for automatic shipments, but they keep sendin*** me this product that I don't even like. They keep takin*** money out of my account and I can't get them to stop. I emailed them and they said I have to wait for my next shipment to arrive before I can cancel, but even after I did that, they keep sendin*** me more. I don't know how they got me on their list in the first place. It's a real pain tryin*** to get them to stop. I'm sick of them ignorin*** me and takin*** my money. You can't even talk to anyone on the phone, you have to email them. It's a real hassle. I have so many bags of this stuff that I haven't even opened. It doesn't mix well and it's hard to drink. I wouldn't recommend this company or their product to anyone.
The complaint has been investigated and resolved to the customer's satisfaction.
We understand that you didn't intentionally sign up for auto-shipments. However, you can rest assured that it wasn't our intention to sign you up for something you didn't select. We have full disclosure about our recurring orders and it should have been visible when you initially ordered. We sincerely apologize that this wasn't the case! Regardless, we're here to make sure that your subscription is canceled and assist you with returning all of the unwanted products you received. In order for us to do that, could you please provide us with your email address?
We also understand that you were trying to contact us via phone. However, email is the fastest way to reach us. This might not be ideal communication for you, but we're doing our best to make sure all of our customers are being assisted efficiently. Nevertheless, please provide us with your information and we'll take care of your concerns ASAP!
Thanks in advance!
Replied
I made a one time purchase and it turned into a monthly subscription without my knowledge
I made a one time purchase and it turned into a monthly subscription without my knowledge. When I received notification of a monthly charge I contacted them and cancelled my subscription. I have since been charged two times for a product I no longer want and have contacted to cancel. Shady practices and terrible customer service.
The complaint has been investigated and resolved to the customer's satisfaction.
To assist you promptly, could you please provide us with either your email address associated with the order or your RYZE order number? This information will help us locate your account and quickly address your concerns regarding the charges.
We also want to ensure you have a seamless experience when purchasing from us. To avoid any future misunderstandings, please visit our shop-on-demand page or go to this link: https://www.ryzesuperfoods.com/pages/shop-all. There, you can select the product you wish to purchase. Just be sure to opt for the "Buy Once" option to make a one-time purchase without enrolling in any auto-ship program.
If you have any further questions or need assistance, please do not hesitate to contact us directly at alex@ryzesuperfoods.com. We are committed to resolving this issue to your satisfaction and improving our processes to better serve everyone.
Thank you for your patience and understanding. We look forward to hearing from you soon.
There's a one time purchase option I clicked that and I still got opted into the auto subscription. I just wanted to try RYZE, but it wasn't to my liking. Now, I have a second order that I need to return unopened. Please advise. Thank you.
Hi Charlene, thanks for letting us know about this! To help us resolve this issue quickly, could you please provide us with the email address you used to place the order or your RYZE order number? Having this information will enable us to locate your account promptly and assist you with canceling the subscription and arranging the refund of the second order. Alternatively, you can reach out to us at alex@ryzesuperfoods.com so we can resolve this asap!
We apologize for any inconvenience this has caused and appreciate your patience and understanding!
Ryze, you're liars! You have no intention of honoring cancel requests!
Hi Susan, we're sorry to hear about your frustration and the experience you've had. Our goal is always to ensure our customers' concerns are addressed promptly and fairly.
Please reach out to us directly at alex@yzesuperfoods.com with your order details or account information so we can investigate and resolve this matter immediately.
We value your feedback and apologize for any inconvenience caused.
The coffee is great yet keep in mind I have no horrible sense of taste so anothers experience *** differ
The coffee is great yet keep in mind I have no horrible sense of taste so anothers experience *** differ. *** purchased twice in the last year about 9 months apart. Not a coffee drinker. Each time I purchase they claim theres a one time purchase option I clicked that the second time I purchased and I still got opted into the subscription. I asked for a return label on December 3, 2022 as the package showed up a couple days after the money was deducted from my account. I promptly returned the item through my employer. The *** on December 3, 2022. Same company they send their products through. The tracking number was faulty apparently and for almost three weeks I couldnt track the return. I went to In Plant Support at *** (my employer) to see if the package was lost. Nope. The return was was received when I took it work (***) on Dec 3,2022 and delivered and received at the location provided on the return label RYZE sent me on December 5, 2022 via email and text message . It is now December 28 2022 Ive reached out to the company about my $36. Their representative responded with information Im already aware. The tracking number is faulty. I provided them with photos of the paperwork provided by my employer (***) that clearly states the return was delivered shortly after they provided me with the shipping label. Now I cant get a response. They had a whole lot to say when I told them I did t want to subscribe to their coffee and how to return it though.
The complaint has been investigated and resolved to the customer's satisfaction.
I was hesitant to try another product but had heard great things from a friend and glad I gave it a shot. Ryze is a game changer! It's the perfect energy boost without feeling hyped up and it’s made a tremendous difference for digestion and bloating! I’m hooked!
I recently purchase the mushroom coffee and are very satisficed with the taste and product itself. I get no bloaty feelings in my gut or bad after taste in my mouth. Great health benefits too drinking Ryze Mushroom Coffee. Continue the good work with this product.
I have tried so many things to tackle my insomnia. I simply cannot get to sleep. Even when I’m exhausted, sleep evades me. The mushroom hot cocoa is hands down the best! No side effects. Best sleep I’ve had in months! Plus, it’s not crazy-sweet, which is perfect for me.
I love this coffee. I feel a lot more energetic and focused. I think of something that needs to be done around the house, and I get it done. Normally, I would just keep putting it off. Thanks Ryze
Sara Flint
Ryze is now apart of my daily routine, both at home and on the go with their on the go individual packets.
Tried it for about 10 days, totally changed my mood since day one and I feel more focused, seems solid, will try for a couple of months at least to see other changes.Recommended!
We feel that our mental acuity has improved! We feel like healthier people. We like to share that mushrooms are a coffee alternative (or an additive ;*) And the travel packs mean you can be consistent when you're on the go. Heck, we even hand them out to friends and family and people who work for us!
I did not order more Ryze and had not intended to and yet I found a $66.00 charge to my account yesterday 2/22/24. Please return the payment back to my account. Thank You
Christina Johnson
[protected]
Hello, I made an online purchase at RYZE for the mushroom matcha - a few weeks later I got charged for another order. I never agreed to a subscription service and would like to cancel and get a refund back to my account. I created a dispute with my bank.
I have attempted to call the # provided to cancel my subscriptions of deliveries for RYSE. The phone # provided drops the call
Please cancel I find the taste unpleasant.
Contact info
Janice A. Durham
1225 Shoman Street
Waterford, MI 48327
Phone [protected]
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Ryze Superfoods Contacts
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Ryze Superfoods phone numbers+1 (617) 221-3852+1 (617) 221-3852Click up if you have successfully reached Ryze Superfoods by calling +1 (617) 221-3852 phone number 43 43 users reported that they have successfully reached Ryze Superfoods by calling +1 (617) 221-3852 phone number Click down if you have unsuccessfully reached Ryze Superfoods by calling +1 (617) 221-3852 phone number 122 122 users reported that they have UNsuccessfully reached Ryze Superfoods by calling +1 (617) 221-3852 phone number
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Ryze Superfoods address867 Boylston Street, 5th Floor, Boston, Massachusetts, 02116, United States
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Ryze Superfoods social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreAug 15, 2025
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