CB Organic and Healthy Food Ryze Superfoods Was not informed about automatic monthly order sent. Received one delivery a month ago. Another delivery is going to be delivered.

Ryze Superfoods – Was not informed about automatic monthly order sent. Received one delivery a month ago. Another delivery is going to be delivered.

Carol Ann Stewart of US

Jun 30, 2025 7:51 pm EDT

Verified customer

Resolved

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Very difficult to try to cancel, Trying to find their Facebook page. Did send an e-mail to them, but do not know if they are going to cancel the monthly delivery. Product costs $36.00 each month. Do not like the product.
Cannot call the company. Do not know if the Ryze Superfoods company is going to cancel the monthly delivery. Do not want to receive this product every month and have to pay $36.00 for a product which I do not want.

Desired outcome: Want to cancel the monthly delivery.

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Ryze Superfoods response

Aug 14, 2025 11:16 pm EDT

Ryze Superfoods customer support contacts

Phone numbers

+1 (617) 221-3852

Address

867 Boylston Street, 5th Floor, Boston, MA, 02116, US

Website

www.ryzesuperfoods.com

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Hi Carol, we're so sorry for any misunderstanding with our auto-ship program and for the difficulty you’ve experienced trying to cancel your subscription! That’s never the experience we want for our customers.

Please share your email address or RYZE order number so we can look into this right away and make sure your subscription is canceled and your order refunded.

You can reach us directly at (617) 221-3852 during business hours (9am-5pm EST). For a faster resolution, you can also email us at alex@ryzesuperfoods.com. We appreciate your patience!

Resolved

This complaint has been resolved automatically due to user's inactivity.