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XSBaggage Customer Service Phone, Email, Contacts

XSBaggage
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xsbaggage.com
xsbaggage.com

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3.0 2 Reviews

How responsive is XSBaggage's customer service?

1 Resolved
1 Unresolved
Somewhere halfway 🌗
XSBaggage definitely has some work to do, especially in their approach to handling complaints. Responding to all complaints, rather than just a few, is the key to success and a high rating, as all customers want to be heard. As for reviewers, we would advise reading resolved complaints to see how quickly they were addressed and what information XSBaggage needed to resolve them.
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XSBaggage reviews and complaints 2

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ComplaintsBoard
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7:29 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

XSBaggage (completely) unrealistic quotes

I used their online estimator.. and it was a good 40% off!
I grew suspicious because it seemed low, and because of some inaccuracies in their weight estimation so I called and they confirmed they were "having troubles" with their online tool. The thing is that I looked at it last week and it gave me similar estimates.

I'm talking a "real price" >700$ for an initial quote of 300 and something $! In addition, each box should have the same price up to 66 lb., instead it is only 44 lb. They wasted a ton of my time, and I likely would have had to pay if I hadn't grown suspicious before booking it!

BEWARE!

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ComplaintsBoard
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4:53 pm EST
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The complaint has been investigated and resolved to the customer’s satisfaction.
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XSBaggage - Not a legit company

XS baggage is not a legit company. They are a middle man for sea and air freight. Do NOT waste any money on these people. They screwed me..

Read full review of XSBaggage and 6 comments

Is XSBaggage legit?

Our verdict: XSBaggage has achieved a rare feat of perfection in legitimacy, as per the rigorous analysis conducted by Complaints Board. This achievement underscores XSBaggage's position as a benchmark of trust and quality within its industry. Users and clients of XSBaggage can engage with its offerings, confident in the knowledge that they are dealing with a top-tier, fully legitimized company.

XSBaggage earns 100% level of Trustworthiness

Perfect Trust Endorsement: XSBaggage achives 100% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for XSBaggage. The company provides a physical address, 10 phone numbers, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

XSBaggage has claimed the domain name for xsbaggage.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Xsbaggage.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Xsbaggage.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Xsbaggage.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from XSBaggage.

However ComplaintsBoard has detected that:

  • XSBaggage protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to XSBaggage has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • We conducted a search on social media and found several negative reviews related to XSBaggage. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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Contact XSBaggage customer service

Phone numbers

1 866 656 6977 +1 (202) 747-0487 More phone numbers

Website

xsbaggage.com

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