XSBaggage Customer Service Phone, Email, Contacts
reviews & complaints

reviews & complaints

1 5 2 3 XSBaggage
XSBaggage Customer Support Above Average
1 Resolved
1 Unresolved
50% of 2 complaints were resolved
XSBaggage resolves 50% of negative reviews, earning a moderate customer service rating. Addressing half of complaints leaves room for dissatisfaction and reputational damage. XSBaggage should improve complaint resolution, invest in resources, and train staff for better success.
50% of 2 complaints were resolved
File a complaint
The authenticity of the customer service contact information for XSBaggage has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Click here to get notifications about new complaints of XSBaggage. We promise not to send you any unrelated messages
Claim Your Business
Take control of your profile: address complaints and engage with reviews

XSBaggage complaints 2

Sort by:

Newest XSBaggage reviews & complaints

7:29 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

XSBaggage (completely) unrealistic quotes

I used their online estimator.. and it was a good 40% off!
I grew suspicious because it seemed low, and because of some inaccuracies in their weight estimation so I called and they confirmed they were "having troubles" with their online tool. The thing is that I looked at it last week and it gave me similar estimates.

I'm talking a "real price" >700$ for an initial quote of 300 and something $! In addition, each box should have the same price up to 66 lb., instead it is only 44 lb. They wasted a ton of my time, and I likely would have had to pay if I hadn't grown suspicious before booking it!


Read full review of XSBaggage
Hide full review
4:53 pm EST
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

XS baggage is not a legit company. They are a middle man for sea and air freight. Do NOT waste any money on these people. They screwed me..

Read full review of XSBaggage and 6 comments
Is XSBaggage legit?
XSBaggage earns 98% level of Trustworthiness

SAFETY NOTICE: ComplaintsBoard has analyzed XSBaggage and determined that it has perfect credibility and is completely trustworthy, with a legitimacy rating of 98%.

We found clear and detailed contact information for XSBaggage. The company provides a physical address, 10 phone numbers, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

XSBaggage has claimed the domain name for for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain. has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Our scan shows XSBaggage website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information. has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:
  • Multiple low-rated websites are found on the same server. There could be such as technical issues or poor website optimization. To determine if the websites are part of a scam, it's important to review them and look for signs of fraudulent activity.
  • XSBaggage protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to XSBaggage has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • We conducted a search on social media and found several negative reviews related to XSBaggage. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Our Conclusive Verdict: After a thorough evaluation of this company, we highly recommend doing business with them. Our assessment shows that they are trustworthy, reliable, and committed to providing a safe and secure experience for their customers.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

XSBaggage contacts

Phone numbers

1 866 656 6977 +1 202 747 0487 More phone numbers


We are here to help

  • 19 years' experience in successful complaint resolution
  • Each complaint is handled individually by highly qualified experts
  • Honest and unbiased reviews
  • Last but not least, all our services are absolutely free