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IvyExec Complaints Summary

15 Resolved
0 Unresolved
Our verdict: With IvyExec's perfect complaints resolution rate, you can expect exemplary service. However, it's beneficial to read beyond the numbers. Explore detailed customer reviews to understand the context behind their success. Familiarize yourself with the full range of services offered by IvyExec and prepare clear communication for any interactions. Keeping a personal record of your dealings will help you navigate their services effectively and ensure your satisfaction with their performance.
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2:34 pm EST
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IvyExec unauthorized charge

I have been charged for a service calles career reaources by Ivy Exec, and did not authorize such a charge. I have been trying to get this resolved. Unfortunately, I not been able to get a person on the phone and have left three messages on their phone. I want the $105 refunded. I do not use theie service as I did not find it useful and terminated during a free trial 3 weeks ago.

Thank you,
Andra Shaw

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IvyExec Charged my credit card

I do not want services with Ivy Exec. I never signed up for paid services. They charged $166 to my credit card without my approval. They also signed me up for 6 months of auto renewal. I would like my money back. They do not answer the phone when I call within business hours. It goes straight to a voicemail. This company seems very sketchy after all.

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4:35 am EDT
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IvyExec Hidden auto charges!

I used IvyExec and thought that it was a free service. But the strange part was that when I registered I had to add my credit card details. Then, about two weeks later I noticed that IvyExec charged my card! I had no idea about these auto charges, so I contacted support team and they said that they give refunds only within 7 days. They refused to give my money back because 7 days already passed! There was nothing mentioned about that on their website! Is it legal?

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Is IvyExec legit?

Our verdict: IvyExec has achieved a rare feat of perfection in legitimacy, as per the rigorous analysis conducted by Complaints Board. This achievement underscores IvyExec's position as a benchmark of trust and quality within its industry. Users and clients of IvyExec can engage with its offerings, confident in the knowledge that they are dealing with a top-tier, fully legitimized company.

IvyExec earns 100% level of Trustworthiness

Perfect Trust Endorsement: IvyExec achives 100% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for IvyExec. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

IvyExec resolved 100% of 15 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.

Complaints boards detected workplace-related services and and offer a range of services to help you navigate the sometimes murky waters of job hunting. From resume writing to interview coaching to background checks, they offer a range of services to help you land your dream job.

Ivyexec.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Our scan shows IvyExec website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.

Ivyexec.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for IvyExec have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up IvyExec and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

Ivyexec.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

Ivyexec.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from IvyExec.

However ComplaintsBoard has detected that:

  • IvyExec protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
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12:57 pm EDT
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IvyExec Billing - Unprofessional auto-renewal systme

I was suddenly charged a huge amount on my debit card for an auto-renewal. There was not a single email regarding the auto-renewal and then after I was charged, the bill details on my account are also extremely shady not reflecting in any way what plan I have been upgraded for - monthly / six monthly / annual. This seems highly unprofessional, unethical and I am honestly quite shocked. I am really nervous and hope to get back my money as soon as possible.

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truth is mine
, US
May 11, 2014 4:36 pm EDT

in the websites terms of use "All subscriptions are automatically renewed and billed before the end of the current membership term."

it appears you failed to read your agreement fully.

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5:10 am EDT
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IvyExec They won't help at all

If you are a highly qualified, super bright, motivated, disciplined, competitive, and well qualified individual, they MIGHT get you an interview at a company that is already out advertising in the marketplace. But why not just apply to companies directly and cut out the middleman and save yourself the "fee"? Your new employer will thank you for it - and you can take yourself out to dinner with the money you would have wasted paying an agency like this. And don't even THINK about using "IVY" if you are over 50. They won't help at all.

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5:19 am EDT
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IvyExec Ridiculous, unprofessional and a downright scam

I am a Corporate Recruiter and realized quickly that the jobs I posted on indeed were being copied onto Ivy Exec's site. I have never talked to these people nor does anyone here have a 'relationship' with them. They will not get any candidate's in front of me faster. In fact, they won't get you in front me at all. You can apply for free through indeed.com. Ridiculous, unprofessional and a downright scam. They need to stop.

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5:09 am EDT
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IvyExec The site is a scam to get you to join their free trial membership and then auto join you to a 3 month subscription

The site is a scam to get you to join their free trial membership and then auto join you to a 3 month subscription. By the time you realize you've been charged the grace period for cancellation has passed and they are only willing to credit you back the additional 2 months which were charged at the discounted rate and hold back the first month at the full rate. They are in the business of collecting 1 month full fee's from unsuspecting business people. The site doesn't provide any additional value to those you get for free (ie. LinkedIn, Indeed, etc...). DO NOT SUBSCRIBE even for the free trial.

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kimbale
Conway, US
May 01, 2022 10:52 am EDT
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Yep! I agree with everyone here and it sounds like we all have had the same experience, at least having a lot of money taking from our accounts without us knowing about it. I got an email for a free resume review sent to me on LinkedIn so I thought why not? Well, that was a waste of time but this weekend I find that my checking account is in the negative because they took $166 dollars out of it! That is a lot of money! That could or would have fed my family this week. And I cannot get hold of them. I would have NEVER agreed to that about of money because I would be able to pay it. Since I cannot get hold of them, I already reported it to the bank and will soon be posting it to the BBB. Geez, we just all need jobs and obviously if we need a job we do not have that money to spend but yet they are taking it from everyone. So unethical. And if they come back and say 'Oh! You must have had fraud on your account I will scream. Fraud Maybe but from them!

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3:53 am EDT
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IvyExec The only way they make money, is by people forgetting to cancel the membership and have to pay the monthly auto-renewed fee

Ok, this company is a scam from top to bottom. I recieved the same email several other people has mentioned, targetting MBAs, offering hand-picked jobs.

So I decided to join, since they offered a free month if you add your credit card, so I emptied one card and put it in. The emails that I got, with the supposed "hand-picked" jobs are ridiculously bad.

One they sent me was "Product Manager" for Yahoo, so I was intrigued, and clicked apply, at which point they send me to yahoo´s own career page that is open to anyone, and this was the only job that was even close to match my experience. Others were CEO of this, and Director of that, all of which needs 10-20 years experience when I specifically told them in my profile that I have maybe 3 years tops.

The only way they make money, is by people forgetting to cancel the membership and have to pay the monthly auto-renewed fee.

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3:51 am EDT
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IvyExec Do not give them your credit card details

Any reputable site will let you cancel at any time and refund any unused fees. Ivy Exec's "get lost" policy sums up the type of site they are. Do not give them your credit card details, they will happily help themselves, not send you reminders about billing and then blame you for the charge. Not happy, not impressed.

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9:03 pm EDT
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IvyExec Stay away from this &recruiting company!&

Applied for a job they had posted. The following day I received an email saying that I need to "complete my application." Clicked on "complete my application." They wanted money to complete my application. Called IvyExec's marketing phone number. No other phone numbers listed. Asked whether my job "application" had been forwarded to the hiring company. Was told "no." Stay away from this "recruiting company!"

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1:13 pm EST
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IvyExec Scam artists should not be in this business

I was notified that they could not accept me. Now I know why. I never give them all the correct information until I get something in return. Scam artists should not be in this business. People are hurting and then you get these ###. Go to linkedin and Dice they are the best. Hopefully these ### go broke and lose all their assets. Sounds like some think they are better class to me. Don't need them and neither do you.

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1:55 pm EDT
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IvyExec Don't waste your money and try out more reputable career/job services and sites

With so many other great sites out there where one can find really great job listings, this one stands at the bottom of the barrel. You can find most of these job listings on other sites. Also, the resume review is pretty poor - my 12 year old niece could provide better feedback. Don't waste your money and try out more reputable career/job services and sites.

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7:53 pm EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

They spam MBAs with "exclusive" invitations to join... they get this emails by accessing the school's internal directories and stealing the addresses from there. The jobs they post are copied and pasted from the career pages of top companies, they tell you, you have to pay to apply and then redirect you to the original company site... when you ask what...

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5:12 pm EDT
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IvyExec Stay away from this one

Following a promotion from my business school I signed up for their free account but was surprised as it had virtually no listings for European positions. So I basically ignored the service from then on. Unfortunately, I hadn't been informed of their auto-renewal policy and was shocked to discover that they were billing me for a service I didn't use. I contacted them as soon as I'd noticed their charges but they said they were unable to do anything. My only hope now is to see if their practices meet EU law.

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laker1981
Bakersfield, US
Jun 28, 2011 2:48 am EDT

Hi Nono,

Were you able to do get a refund? What did you find about their compliance with the law?
Thanks,
Kevin

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6:21 pm EDT
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IvyExec Charging your credit card under shady circumstances

They have extremely poor service and the method of luring people in with "free trials" ends in their charging your credit card under shady circumstances. It takes forever for anyone to respond and they incorrectly charged my card which I am fighting. Their a- is getting reported to the Better Business Bureau. Really bad business model to piss off MBA's and the like.

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Jean Nickerson, CSP
, CA
Aug 14, 2017 8:39 pm EDT

This site is completely unethical. You never receive an invoice when you sign up for a pai service and there is no disclosure of the continuity billing program. Be aware and never give them your credit card. MBA offer spamming and zero value. Better content and career counselling advice for free. Wish I'd checked the reviews before signing up.

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Richie A
Los Angeles, US
Nov 06, 2013 1:24 pm EST

I was unable to cancel the auto renew billing feature. Their terms of service indicated that a button existed on the My Account page but was nowhere to be found. Correspondence to their website went unanswered. My credit card investigated and found that the auto renewal feature needed to be canceled by me to stop their billing. Eventually found a customer service phone number that proved the joke. The customer agent had no idea of the status of my account and stumbled through various iterations of my account and new accounts supposedly attached to my account.
Forget customer service and ethical billing. I never write about companies negatively but these guys really push my buttons.

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da_kine777
Yucaipa, US
Apr 22, 2012 2:47 am EDT

I recently signed up for Ivy Exec's basic (free) service. I got an email from them the other day, with a link to an article about letting recruiters negotiate your job offer. When I clicked on it a virus corrupted my computer, hiding all of my files and programs. I was using my work computer and my IT department is still trying to remove the virus and restore my machine to normal working order. I think I'm done with Ivy Exec! Thanks for posting your comments.

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ClaudeH
London, GB
May 17, 2011 5:27 am EDT

All the negative feedback on Ivy Exec is true.
They spam MBAs with "exclusive" invitations to join... they get this emails by accessing the school's internal directories and stealing the addresses from there.

The jobs they post are copied and pasted from the career pages of top companies, they tell you, you have to pay to apply and then redirect you to the original company site... when you ask what their added value is they say that HR knows those are Ivy Exec Candidates and they get extra attention. This is bs. your resume goes into the same black hole as every other online applicant.

Then they charge you and refuse to give you a refund their excuse is that you had a free trial and you never cancelled...tricky cause they never email alerting you that your free trial is about to be over and you will be charged, if your school negotiated 6 months free after that period whether you like it or not if you don't remember to cancel your credit card is charged for 6 months of service.

If you see the logos of fortune 500 companies on their homepage, you would think those employers use Ivy Exec... not true ... several of these corporations have tried the service for free and were disappointed, Ivy Exec uses those logos without authorization.

There are countless complaints about their service and fraudulent practices I am gonna take the time to take this to the BBB

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ronniebr
, US
Apr 11, 2011 6:52 pm EDT

Call [protected]. They answered and assisted me immediately. I was alarmed when I saw a $254 charge on my bank account processing, but apparently (and I'll know for sure by midnight), they just have some weird process where they make a charge that doesn't end up going through, in order to check that you can actually pay or something. Or so they told me. If it turns out to be otherwise, I'll make another post/complaint here.

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