Rotech Healthcare review: They should be investigated and stripped of their certifications.

Would give zero starts if I could. To every single location in which they operate. They're in charge of supplying oxygen to an 87 yr old who can't walk without it... We have been waiting 5-6 days for someone to pay attention to this order. No one answers the phone. Agents are never available. And if you manage to successfully leave a message on their glitchy phone service, it will take well over 48 hours for someone to get back in touch with you... and they will pass the buck to a colleague.

Order went to them on July 9th... it is now July 15th and I have not spoken to a single person who knows anything about it. Several people have passed me along to Sherrie in Windsor/Fort Morgan, who by all appearances does not actually exist... I was given a personal number, and a store number, and in both cases, no one answers. No one calls back. Except their billing department. They have a whole call center for taking money, but crickets when it comes to patient care.

I've filed complaints with the Colorado Health Facilities & Emergency Medical Services Division and strongly advise others do sp as well. This company has no business working with people who need medical care.