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Rotech Healthcarecustomer service

1
S Aug 15, 2018

Worse company I have dealt with. I called and spoke with two people in customer service. Was told I couldn't return a mask and headgear that they incorrectly shipped. I have used a CPAP for three years. Have never changed the accessories I use. I get a incorrect mask and they won't let me return. First lady I spoke with was extremely rude. Somehow, was disconnected !!! Called back, spoke with a gentleman that was a lot nicer but still made it my fault that the incorrect mask was pulled and shipped. Waiting on a manager to call me back. I'm sure I will get the same outcome.

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