Roses Discount Store review: customer service

I went to pick up my lay away at Rose's. I asked the young Lady Brittany to place the purchases in bags instead of the huge box. I have a tore tendon in my hand and some other problems with my other hand that's why I asked her to place the items in bags, so I could manage to carry them a little easier than the large box. She puts 2 large bags on top of the box and walked off. It was very unprofessional. This definitely makes me hesitate going back to this store. It was just rude.