The complaint has been investigated and
resolved to the customer's satisfactionResolved Rooms To Go — sectional sofa set warranty
resolved to the customer's satisfaction
I purchased a sectional sofa set 7/2017 asked if we wanted to add extended warranty that covered if the sofas broke or got damaged in any way, I said yes ... I was charged and under the impression that I had this warranty.. now a little over a year I'm told I only purchased a warranty for stains??? NO the sales person explained what was covered and now I'm told I didn't purchase it!!! SUCKS because here I have a year old sofa set that I need to have fixed or replaced!!! I did have them come out last year and they did nothing about them.. smh FALSE ADVERTISMENT ILL NEVER PURCHASE FROM THEM AGAIN!
The complaint has been investigated and resolved to the customer's satisfaction.
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