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The good, the bad, and the ugly - discover what customers are saying about EaseMyTrip

Welcome to our customer reviews and complaints page for EaseMyTrip. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with EaseMyTrip.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used EaseMyTrip's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with EaseMyTrip, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

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5:01 am EST
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This is relation to my recent travel by Air Asia from Jakarta to Langkawi booked from Ease my trip. I received stroller with missing legs and wheels and broken back support. It was acknowledged by Air Asia and they provided me a PIR and also later co-ordinated on emails for Pics and other details. Later on they declined to process my Claim as they said it...

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4:06 am EST
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Worst booking agency of India.Mis-managed company.Involved in fraudulent activities to cheat their customers.Un-professional, irresponsible and negligent staff.Inhuman behaviour of their senior executives for their customers.Infected roots of this company at it's senior level.Never interested to resolve long pending issues. My fund over one lac stucked in...

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12:42 am EDT
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EaseMyTrip Frud in booking system - Cheeting

EasemyTrip-plainly dishonest to advertise a 35 kg baggage allowance when, after you've paid, it will drop to zero with no way to choose the appropriate baggage option.Due to the terrible site design, I lost 50000 /-

As per the attached screen shots from the Airlines, it's clear that I suppose to get a free baggage allowance of 35 kg for each person. After paying the full amount it is showing zero baggage. In between airlines never shown that my baggage reduced to zero or price has dropped or increased w.r.t first page.

For same flight- Vendoe sight is giving 35kgs baggage allowance with same price e. Easemytrip cheating clients openly. Please do the needful.

My email ID praveen.[protected]@gmail.com

Desired outcome: 35 kgs allowance should be provided before I travel, else compensate luggage price.

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Update by Praveen7137
Jun 25, 2023 12:51 am EDT

E-Ticket

Booking ID - EMT118726899

Booking on - Fri, 09 Jun 2023 20:59

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sanjayk73sht
, US
Feb 11, 2024 4:09 am EST

'Easemytrip' is a worst booking agency of India.Mis-managed company.Involved in fraudulent activities to cheat their customers.Un-professional, irresponsible and negligent staff.Inhuman behaviour of their senior executives for their customers.Infected roots of this company at it's senior level.Never interested to resolve long pending issues. My fund over one lac stucked in this company. Never trust on this company. Escalated my complaint against this company at ministerial level/regulatory body.

Its name must be 'Confuseyourtrip'.

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12:50 am EST
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Hi Team, We had booked 4 tickets having Booking ID - EMT105007222 PNR No. - D96GUH on Fri, 23 Sep 2022 to visit Jaipur but suddenly due to Technical Issue our flight (Flight No :I5­942) got canceled. Therefore, I request you to refund the total amount of Rs. 18404.00/ as per airline policy. We have attached the tickets and Boarding pass for your...

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