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Outdoors Online Customer Care Service

Camping & Fishing Outlet

227 North Loop 1604 East, Suite 150
San Antonio
Texas
United States - 78232

Customer Support Phone Numbers

Phone:
+1 888 827 3121 34 152
 

Outdoors Online Complaints & Reviews

Outdoors Online / ordered items not received, no reimbursement

Ti
Tina P75 on May 16, 2017
I placed an order on Dec. 12, 2016 and have never received merchandise. Order # 82789. Order summary Porpoise Top Style Polarized Sunglasses for Women with TR Frame (Model: HDTR0011) × 1 Blue Frame $29.99 Reusable Hard Plastic Drinking Straw (15 Straws) × 1 Mix Color $7.99 Yeti Rambler...

Outdoors Online / yeti rambler 30oz

La
Lauren Braun on May 16, 2017
I placed an order for the Yeti Rambler and Lid on March 14. I submitted payment through Amazon Pay and the charge went through immediately. This should have alerted me, but it was the first time I was using Amazon Pay so I wasn't sure. I received an email shortly after saying the lid wa...

Outdoors Online / Yeti cup order

Te
Tee28 on May 10, 2017
I Made an order to outdoorsonline 11/2016 and still I received nothing. I chatted with the online service several times and they kept telling me it was gonna be shipped soon. Then they took that off the website and I sent several emails and nothing. They took my money and won't answer my...

Outdoors Online / i bought a yeti rambler black powder coated 30 oz cup and never received it

Je
Jewels28 on May 2, 2017
On 12/9/16 I placed an order for this and never received it. Rambler Black Powder Coated 30oz Cup. FREE SHIPPING Gloss Black 1 $ 29.99 Scroll for more items Cost summary Description Price Subtotal $ 29.99 Shipping Free Taxes 2.40 Total USD $ 32.39 I have tried several times to contact them via...

Outdoors Online / Yeti camo tumbler

Le
lernest on Apr 22, 2017
I ordered the camo yeti tumbler on Dec 5 for 29.99 for a Christmas gift. My credit card was charged but I never received the cup. I called them on Dec 15 inquiring about it and was told the wearhouse was out of stock but should receive it by Christmas. I did not! I called again on January...

Outdoors Online / yeti tumbler, lid, handle and tactical flashlight

Ke
Keahana on Apr 22, 2017
I never received my order that I placed January 1, 2017. I emailed several times, with no reply to date. I called the toll free number and got a recorded message that the number had been disconnected or changed... I paid in full for my merchandise and cannot get anywhere! Horrible company!...

Outdoors Online / cancelled my order and never got a refund/ ordered a blue yeti and got a purple one

Mi
Michelle Havens on Apr 19, 2017
i placed an order for a pink yeti in september 2016 and then saw ad for a tiffany blue yeti in october 2016. cancelled 1st order and requested a refund and ordered the blue yeti. in january 2017 got a purple yeti in the mail from china. they told me to send it back and i would have to pay...

Outdoors Online / Never received my cup!

Ch
Cheryl Bloss on Apr 19, 2017
This is turning a complete joke. I placed an order on 1/1/2017 I STILL have not received my cup! On Feb7th I was told I would get it in 5 to 8 business days. 8 days went by and NO CUP! Then again on 2/27 I was told I would again receive my cup in 5 to 8 business days. It has been 30 day...

Outdoors Online / yeti rambler powder coated tumbler in purple.

Ho
hofer on Apr 12, 2017
I ordered this tumbler on March 16, 2017 . I still haven't received it. Then on April 5, 2017 I asked for the status of it and said I would take a different color. It is order #OT4481T. They said they usually respond to comments within 24 hours. It's been 7 days and 7 hours since...

Outdoors Online / yeti paid for but still not received

Br
Brenda Brunner Wooten on Apr 12, 2017
After finding this site and reading the numerous complaints, I see that I, too, am a victim of a scam artists. On March 9, I saw an ad on Facebook and ordered a 20 oz. Yeti rambler powder coated purple cup and lid. In a few days, I received the lid, but still no cup. I hope these ### burn...

Outdoors Online / Yeti products

Sj
SJoyL on Apr 8, 2017
I was also taken in by the Yeti tumbler ad by this company. After many attempts to contact them about not receiving the order - and being told that it was ready to ship in the next 5-8 days, I contacted YETI directly. I was told that this company and the previous two names that thi...

Outdoors Online / Yeti tumbler

Sw
Swindall1996 on Apr 7, 2017
Order a Yeti Tumbler on March 15, 2017 and am yet to receive it. They charged my card immediately. I have blowed there email up with no response! Tried calling and always a busy signal. Have done the online chat and they come back and tell me the it will be a minute and it goes straight to...

Outdoors Online / Online glacier tumbler

Ma
marcie0161 on Apr 5, 2017
I placed an order for a Glacier Tumbler nearly $25.00 on Feb 27, 2017 The amount was deducted immediately after the order was sent. I received an email confirming the order. After 2 weeks I email the support department, getting an automatic reply that my request had been received and...

Outdoors Online / yeti handle and tumbler handle accessory kit

Pe
PenelopeD on Apr 5, 2017
I placed an order with Outdoors Online on 25 Dec 2016 for a pink handle for 30 oz Yeti Rambler Cup $9.99 and Tumbler Handle Accessory Kit 30 oz Yeti, Cup Holder $29.98. I received an email confirmation with an order number. It stated my order was received and would ship. January 20, 2017 I...

Outdoors Online / Yeti cup

Ea
eaubriemom on Apr 3, 2017
Placed and order for 2 Yeti cups on Christmas 2016 from 2 gift cards I got from Christmas. Its now 04/03/2017 and I have not received anything. I have tried to live chat several times with no responses from anyone after an hour wait on some occasions. I have called and once got in contact...

Outdoors Online / Fraudulent business

Pe
Penny Wright on Apr 3, 2017
Purchased a couple of items for Christmas on 12/1/16. I have sent several emails, called, and more emails and it is 4/3/17 and still no merchandise; although they charged my credit card the day I placed the order. They supposedly have a live chat, in which they never respond until you are...

Outdoors Online / Order not received

Jp
JP Carter on Mar 31, 2017
Placed my order on 1/1/2017, payment cleared my bank on 1/4/2017. As of 3/31/2017, I still have not received order. I have contacted the company numerous times through email and, when answered, have been given various off-the-wall reasons for the delay in shipment. I was encouraged to call...

Outdoors Online / 30 oz metallic purple yeti

Ml
MLane1 on Mar 30, 2017
I ordered this product on 12/4/16 and still have not received it. I have called and emailed multiple times but have not heard a word from anyone at the company. Clearly I now know this is a fraudulent company and I have been screwed out of the money I paid for the Yeti! I have contacted...

Camping and Fishing Outlet / Scam

Sm
SmileKY on Mar 29, 2017
Placed my order 12/24/16 for $80.98 and never ever have received my order... I have called the company two times, i sat on hold for 1 hour and 45 minutes and they refused to give me back my money!!! This company is a scam and however it states anyone who orders is protected under 4x buyer...

Outdoors Online / Yeti rambler 20 oz and 30 oz powder coated cup.

Co
Courtney Rudloff on Mar 28, 2017
I placed an order on December 21, 2016 ( ORDER #92510) for a Yeti Rambler White Powder Coated 30oz Cup, as well as a Yeti Rambler 20oz Powder Coated Cup and I never received my order. I have contacted the company 3 times via their website e-mail address and no one has ever responded back...

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