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Outdoors Online Customer Care Service

Camping & Fishing Outlet

227 North Loop 1604 East, Suite 150
San Antonio
United States - 78232

Customer Support Phone Numbers

+1 888 827 3121 36 157

Outdoors Online Complaints & Reviews

Outdoors Online / outdoors online products

Alyssa Fischer on Aug 30, 2017
I ordered four yeti ramblers 20 oz and one pack of stainless steel straws on 12/12/16. I have sent several emails to OutdoorOnline and have only hear from them once and nothing was taken care of. I did receive the stainless steel straws, but none of the yeti's. The straws were purchased on...

Outdoors Online / not receiving the merchandise I ordered on 12/22/2016 @ 03:49 pm

Pamela Grey Johnson on Aug 12, 2017
Order #93114 - Order total $152.90 11 items was ordered but I have not received these items: 1/ Black New style 30oz Handle for Yeti cup 1/ Metallic Teal Yeti Rambler 30oz cup 2/ Spill Resistant Closable Lid for 30oz Yeti Rambler 2/ Black Handle for 30oz Yeti Rampler Cups 1/ 100% Leakproof Lid...

Outdoors Online / 2 yeti tumblers

Pam Nix on Jul 29, 2017
I ordered 2 30 oz. Yeti tumblers, a metallic purple & a lime green Yeti, on or around December 1st, 2016. My total was about $95.00 and I did not receive ANYTHING OR ANY MONEY BACK. I've put in I don't know hundreds of requests to find out where my money is & no response. I try to log onto...

Outdoors Online / yeti rambler/tumbler

SCAMALERT333 on Jul 28, 2017
I ordered 6...yes 6 of these on :Order Date: Monday 10 July, 2017 Order Information - Order #2653227 I have sent several emails and tried to find a contact # to reach them ...to no avail!!! My account was approved and charged my credit card the same day and there is still no further update...

Outdoors Online / jinjidosha

Terry Fuller on Jul 4, 2017
They sent us photos of a car they never had and tricked us into paying a deposit to buy the car and send in to nz, now we have been trying for three weeks to get our money back, just warning over people not to buy anything from this company because they a scam and you will lose your money...

Outdoors Online / yeti wine glasses, straws, lid

Ashlee Smith on Jul 4, 2017
This is the second time I have placed an order with this company. The first order came in a timely manner, in which I had placed the first order around the holidays so it took a little time to receive the order but I still received my products. So I placed another order back in January...

Outdoors Online / yeti cup & lid

Janelle A on Jun 13, 2017
I placed an order in December, and I still have not received all that I ordered. The order number was 92535. The total order was $43.28 ($29.99 for the cup, 9.99 for the lid, and 3.30 tax). I have received the lid, but not the cup. I don't have much use for the lid without the cup. Is the...

Outdoors Online / yeti lids/straws

Nichole Smith on Jun 12, 2017
I placed my order back in December 2016, still to this day, have gotten no response or received my order. I contacted their help desk several times, just to get a auto message saying someone would review and they give me a help desk ticket. I would like to get my money back! This busine...

Outdoors Online / yeti tumbler

Sierra Brooke Courtney on Jun 11, 2017
I ordered two yeti tumblers. One was camouflage and the other was the star struck one. I ordered them over a month ago. I've emailed them several times and they assured me I would get them and that they were super busy. They've sent me several emails saying that they shipped but they've...

Outdoors Online / yeti 20 ounce powder coated cup pink

jules882 on Jun 7, 2017
I ordered two cups but still to this day have not received the hot pink 20 ounce powder coated yeti rambler cup for $29.99 the order was placed 11/27/2016 and the order number is 68716. I have tried to email the company and my emails just get returned stating that the email address i...

Outdoors Online / 30 oz powder coated yeti

Danyalerichards on Jun 5, 2017
I ordered a tiffany blue 30oz yeti on December 14th, 2016. Order # 86045 and never received. It's now June 5th, which is beyond frustrating. It was supposed to be a Christmas present. I've emailed many of times wondering where my order is or demanding a refund. No one has ever emailed me...

Outdoors Online / lego mug

Lisa Pitcher on May 29, 2017
I ordered this on December 17, 2016 and it has not been received. I have contacted the company 3 times and have never been contacted. Emails pasted below On Sunday, April 2, 2017 7:48 PM, Outdoors Online wrote: Dear Ca_girl_in_nw, We would like to acknowledge that we have received your request...

Outdoors Online / non-delivered order

Don Dilley on May 29, 2017
12/29/16 order placed for 20 oz. Yeti tumbler. Paid by Visa credit card. Invoice # 98052. Amount $29.99 Free Shipping Hot Pink powder coated Order was never received, although the money was pulled from my visa card. While trying to make an inquiry, I find that the web site is no longer...

Outdoors Online / outdoors online

Courtney Freet on May 27, 2017
I ordered two yeti powdered coated cup so back in December of 2016, my credit card got charged but I never received my cups. It is now may. So you can understand my frustration. Order number 91850. 57.98$ spent and absolutely nothing was sent to me. I'd appreciate either my yetis I ordered...

Outdoors Online / I placed an order december 2016 for yeti products

Budgrant on May 24, 2017
My credit card was charged and my merchandise was never shipped. I contacted them almost weekly. At first I was told my items were back ordered, then in stock but my order was never processed to ship. Eventually my emails were no longer answered. I requested a refund and that never...

Outdoors Online / ordered items not received, no reimbursement

Tina P75 on May 16, 2017
I placed an order on Dec. 12, 2016 and have never received merchandise. Order # 82789. Order summary Porpoise Top Style Polarized Sunglasses for Women with TR Frame (Model: HDTR0011) × 1 Blue Frame $29.99 Reusable Hard Plastic Drinking Straw (15 Straws) × 1 Mix Color $7.99 Yeti Rambler...

Outdoors Online / yeti rambler 30oz

Lauren Braun on May 16, 2017
I placed an order for the Yeti Rambler and Lid on March 14. I submitted payment through Amazon Pay and the charge went through immediately. This should have alerted me, but it was the first time I was using Amazon Pay so I wasn't sure. I received an email shortly after saying the lid wa...

Outdoors Online / yeti cup order

Tee28 on May 10, 2017
I Made an order to outdoorsonline 11/2016 and still I received nothing. I chatted with the online service several times and they kept telling me it was gonna be shipped soon. Then they took that off the website and I sent several emails and nothing. They took my money and won't answer my...

Outdoors Online / I bought a yeti rambler black powder coated 30 oz cup and never received it

Jewels28 on May 2, 2017
On 12/9/16 I placed an order for this and never received it. Rambler Black Powder Coated 30oz Cup. FREE SHIPPING Gloss Black 1 $ 29.99 Scroll for more items Cost summary Description Price Subtotal $ 29.99 Shipping Free Taxes 2.40 Total USD $ 32.39 I have tried several times to contact them via...

Outdoors Online / yeti camo tumbler

lernest on Apr 22, 2017
I ordered the camo yeti tumbler on Dec 5 for 29.99 for a Christmas gift. My credit card was charged but I never received the cup. I called them on Dec 15 inquiring about it and was told the wearhouse was out of stock but should receive it by Christmas. I did not! I called again on January...

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